Organization : USAID
Type : Nonprofits / องค์กรไม่แสวงหาผลกำไร
Date : 19 Apr 2019
View : 318
Deadline : 2 / May / 2019
Please follow the check lists and submission guidelines, posted on the official website: https://th.usembassy.gov/
I. GENERAL INFORMATION
1. SOLICITATION NO.: USAID 2019/12
2. ISSUANCE DATE: April 19, 2019
3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: May 2, 2019/ 11:59PM Bangkok, Thailand local time
4. POSITION TITLE: Training Program Management Assistant
5. MARKET VALUE: THB 628,040 – 1,099,076 per annum equivalent to FSN-8 In accordance with AIDAR Appendix J and the Local Compensation Plan of USAID/RDMA. Final compensation will be negotiated within the listed market value.
6. PERIOD OF PERFORMANCE: Five (5) years initial contract. The services provided under this contract are expected to be of a continuing nature that will be executed by USAID through a series of sequential contracts, subject to continued need of the position and availability of funds.
7. PLACE OF PERFORMANCE: USAID/RDMA, Bangkok, Thailand with possible travel as stated in the Statement of Work.
8. SECURITY LEVEL REQUIRED: The successful candidate shall be required to obtain a Security Certification for Employment from Regional Security Office.
9. STATEMENT OF DUTIES
9.1. General Statement of Purpose of the Contract
This position is an Administrative Assistant (Training Program Management Assistant) position under Asia Regional Training Center (ARTC) of the Executive Office (EXO), United States Agency for International Development/Reginal Development Mission Asia (USAID/RDMA). The Training Program Assistant is responsible for the full range of in-service training activities for both USAID/RDMA employees and for regional participants from other USAID Missions and other US Government agencies. This includes identifying the courses most in demand and determining the appropriate delivery method (USAID training course, contractor delivery, in-house delivery). He/she will assist the ARTC Program Manager in managing the full life cycle of training delivery: ensuring courses are properly designed, advertised, filled, evaluated, and re-designed, in addition to programming the courses in the training calendar to maximize participation. This includes participating on design teams for USAID-developed courses as well as designing and delivering his/her own workshops to fill previously identified training gaps. The incumbent is supervised by the ARTC Program Manager. S/he is expected to delegate responsibilities as appropriate to other ARTC staff. The incumbent also directly supervises one ARTC Administrative Assistant (ARTC Help Desk).
9.2. Statement of Duties to be Performed
Training Program Management and Administration 50%
• Is responsible for soliciting the Agency’s learning events provided by Pillar Bureaus in USAID/Washington (USAID/W). He/she will build and maintain relationships between ARTC and USAID/W training providers from organizational units and bureaus, together with the ARTC Program Manager, to produce a training strategy and developing annual training schedule for the Regional Training Platform.
• Involves in planning and implementing training programs and other professional development initiatives, and will be handling ARTC marketing campaigns throughout RDMA and client missions, and will ensure the frequent and ongoing advertisement of training courses to maximize attendance/participation and use of Agency resources.
• Focuses on implementing and/or monitoring course evaluations of both the Agency’s provided training events and ARTC’s purchased and/or homegrown training events. He/she will provide feedback and recommend adjustments to program delivery and training methods when necessary to ensure that training objectives of the Agency overall, are met.
• Analyses the data and information of evaluation results and uses them to further improve the quality of ARTC learning events, in order to engage with students post-course to assess the effectiveness and success of the course, as well as to encourage the return to ARTC of both students and courses, as well as to encourage the return to ARTC of both students and courses. As appropriate, based on the evaluation analysis, he/she recommends future courses to participants and solicits upcoming training information from instructors.
• Solicits feedback on all services provided by ARTC annually; this includes the facility and staff customer service satisfaction, along with catering service, if/when it occurs. He/she consolidates the information to the requesting party and generates action plans to improve the Regional Training Platform with the follow-up on any requests accordingly.
Procurement Support, Training Implementation and Delivery 40%
• Assists the Training Program Manager in developing ARTC Training Scopes of Work for services required such as training delivery and design.
• Prepares Purchase Requests and acts as one of ARTC’s Global Assistance and Acquisition System (GLAAS) requesters. He/she will also have a role in the selection of training providers and will help identify sources of training vendors both locally and internationally.
• Assists the ARTC Training Manager in facilitating training sessions, workshops or courses periodically throughout the year.
• Assists in identifying private and/or commercial training resources as needed.
ARTC Supervision and Management 10%
• Provides full time supervision to one ARTC Administrative Assistant (Helpdesk).
• Acts as an alter ego to the ARTC Training Program Manager and in his/her absence, assumes his/her responsibilities and provides technical guidance and oversees the planning and organization of work assignments. In conjunction with the ARTC Training Manager, the incumbent will also act as a point of contact with Department of State's Regional Employee Development Center in regards to course planning, logistics and delivery of Department of State courses at ARTC.
The contractor is eligible for temporary duty (TDY) travel to the U.S., or to other Missions abroad, to participate in the "Foreign Service National" Fellowship Program, in accordance with USAID policy.
9.3. Supervisory Relationship
The incumbent reports to ARTC Program Manager.
9.4. Supervisory Controls
The incumbent provides full supervision to one ARTC Administrative Assistant (Helpdesk).
10. AREA OF CONSIDERATION: This position is open to Cooperating Country National (CCN). Thai citizen or other country citizen lawfully admitted for permanent Thai residence is eligible to apply. Please note that USAID is not able to sponsor candidates for a Thai residency permit.
11. PHYSICAL DEMANDS: The work requested does not involve undue physical demands.
12. POINT OF CONTACT: Natthika Changprasert/RDMA HR Assistant
II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION
1. Education: Bachelor’s Degrees in Liberal Arts, Mass Communications, Business Administration, Education, Social Science, International Relations, or a closely related field is required.
2. Experience: A minimum of three years progressively responsible experience in human resources, with a focus on training and staff development or related experience is required.
III. EVALUATION AND SELECTION FACTORS EVALUATION FACTORS
1. Experience (25 points): Progressively responsible experience in human resources, with a focus on training and staff development or related experience is required.
2. Knowledge (35 points): Thorough knowledge of standard office procedures, customer service practices, Training Development and Administrative Skills, Logistical Coordination are required.
3. Skills and Abilities (40 points):
• Ability to effectively perform a board range of administrative function especially in filing/records administration with high accuracy for data entry is required.
• Ability to process information quickly and mange several tasks simultaneously; identifies priority activities and assignments; adjusts priorities as required.
• Ability to work effectively in a team environment is required with excellent interpersonal and communications skills.
• Have strong people skills and ability to interact, communicate, establish and main effective work relationship with stakeholder at all levels (internal and external).
• Ability to work calmly, tactfully, and effectively under pressure and be flexible to multi-tasking is required.
• Be proficient with computer and office software such as Microsoft Word, Excel, PowerPoint, Google, and Gmail. Have intermediate knowledge of computer operations, video teleconferencing, and A/V equipment. Ability to learn and use Agency-specific software designed to enhance work area efficiency.
4. Language: Level IV – Fluent in Thai and English with a valid TOEIC score of 855 is required.
To be considered for candidacy, applicants must address each criterion in their application as to how they meet the minimum qualifications required for the position mentioned in Section II, Item 1-2. If the application submitted fails to demonstrate eligibility, the application will be marked unqualified. It is the responsibility of the applicant to provide all pertinent information.
Applications will be initially screened and scored for eligibility in accordance with the evaluation factors and points mentioned in Section III, item 1-3. Top-ranked candidates who meet the minimum qualification will be given a recruitment test. Applicants with passing marks from the recruitment test and with a valid TOEIC score mentioned in Section III, item 4 will be invited for an interview. Only shortlisted candidates for final interview will be notified of the selection result. The recruitment test and the interview will be structured around the qualifications required above and will be conducted in USAID/RDMA Bangkok, Thailand. Reference checks will be conducted once the applicant pool is narrowed down to the top candidate(s). References may be obtained independently from other sources in addition to the ones provided by an applicant.
USAID/RDMA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.
IV. TO APPLY
Please follow the check lists and submission guidelines, posted on the official website:https://the.usembassy.gov/embassy-consulate/jobs/usaid-job-vacancies/ carefully and submit complete application package thru RDMArecruitment@usaid.gov before the deadline.
Failure to follow the instructions will invalidate your application.
Contact : RDMArecruitment@usaid.gov
24 May 2019