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Knowledge Management Officer


Organization : International Labour Organization (ILO)
Type : Nonprofits / องค์กรไม่แสวงหาผลกำไร
Date : 18 May 2019
View : 427

Deadline : 18 / June / 2019

Job Description for a Technical Cooperation Position


Organisational Unit/Department:


Technical Responsible Unit/Department:


Technical Cooperation Programme:

Responsible Supply Chains in Asia

Centralised or Decentralised Project:


Position (Title):

Knowledge Management Officer

Proposed grade (to be confirmed by HRD):


Duty Station:

Regional Office -Bangkok

Type of contract (SST, ST or FT):

Fixed Term

Source of funding (TC, PSI or RBSA):



One year (with possibility for extension)





The International Labour Organization (ILO) is the United Nations specialized agency devoted to advancing opportunities for women and men to obtain decent and productive work in conditions of freedom, equity, security and human dignity. The organisation’s main objectives are to promote rights at work, encourage decent employment opportunities for all, enhance social protection and strengthen dialogue in handling work-related issues.


The ILO “Tripartite declaration of principles concerning multinational enterprises and social policy (MNE Declaration) is the ILO instrument adopted by Governments, and employers’ and workers’ organizations in 1977 and most recently revised in 2017 which provides guidance to multinationals and other enterprises on respecting workers’ rights and contributing more broadly to economic and social development; and to governments on creating an enabling environment to encourage all companies to do so. It forms the framework for ILO’s work on corporate social responsibility, containing principles derived mainly from international labour standards and incorporates the 1998 ILO Declaration on Fundamental Principles and Rights at Work, contributing to promoting decent work in global supply chains.


The "Responsible Supply Chains in Asia" (RSCA) project (RAS/16/13/EUR) is a three years project developed by the European Union together with the International Labour Organization (ILO) and the Organisation for Economic Co-operation and Development (OECD). Taking guidance from the ILO Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy (ILO MNE Declaration, 2017) and the OECD Guidelines for Multinational Enterprises (2011), the project will promote corporate social responsibility (CSR)/responsible business conduct (RBC) with regard to the environment, decent work and the respect of human rights. The overarching objective is to promote smart, sustainable and inclusive growth by ensuring that investors and businesses have a better understanding and practical examples of responsible behaviour. It is also to create policy environments conducive to promoting responsible conduct and increased opportunities for dialogue.


The project is present in six countries in the region: China, Japan, Myanmar, Philippines, Thailand and Vietnam, targeting specific economic sectors in each of the countries. It aims at contributing to an enhanced respect for labour standards and decent work by businesses engaged in supply chains in Asia, in line with international instruments on CSR, RBC and Business and HR.


Reporting lines:

The KM Officer will be based in the ILO’s Regional Office for Asia and the Pacific (ROAP) in Bangkok, and will report to the Programme Manager of the RSCA project. The Officer will also liaise with National Project Coordinators (NPCs), relevant units at the ILO’s headquarters and with relevant specialist in the ILO DWT for East and South-East Asia and the Pacific. The KM officer will work in collaboration with the partners of the project, the European Unions and the OECD, as well as with relevant agencies of the United Nations (UN) System.


Description of duties:

The KM Officer will be directly involved in the planning, implementing, monitoring and reporting on the activities of the project. She/He will be directly involved in activities related to policy, advocacy, outreach and follow-up to networks established in the context of the project. Specifically, the KM Officer will perform the following duties and responsibilities:


  1. Provide knowledge and information management support for activities of the project.
  2. Provide technical support to research activities of the project in coordination with the Programme Manager and the National Project Coordinators (NPCs).
  3. Provide technical support in areas related to project planning, implementation, monitoring and evaluation, including inputs for the preparation of evaluations and progress reports.
  4. Liaise with National Project Coordinators (NPCs) to coordinate project activities related to the generation of knowledge, advocacy, learning and policy.
  5. Facilitate internal knowledge sharing with ILO’s offices, DWT specialists and departments in the ILO Headquarters.
  6. Support the programme manager in ensuring appropriate visibility of the project, in line with ILO and donor requirements.
  7. Provide technical support and follow-up to the implementation of trainings by providing inputs/acting as a resource person in seminars, workshops and technical meetings.
  8. Provide coordination and technical support to the project for the application of policies, standards and guidelines established for monitoring and evaluation activities, following ILO’s and Donor’s standards and guidelines on the matter.
  9. Carry out other duties assigned by the programme manager in relation to the implementation of the project.


Qualifications requirements:


  • Education: First level university degree in international relations, human rights, international law, development studies, business management, CSR, history,  social sciences, economics or other relevant discipline.
  • Experience: Three years of relevant professional experience in the field of CSR, Responsible Business Conduct, Supply Chain Management, programme management, compliance, private sector development or another related field. Knowledge and experience of working with ILO, multilateral international organisations, civil society organisations, government institutions and/or private sector. Experience in interacting with government institutions and the private sector is an asset.
  • Languages – Excellent command of spoken and written English and Thai language. Knowledge of an additional UN official language will be an asset.



  • Excellent writing skills including an ability to nuance and adapt messages to culturally diverse audiences.
  • Advanced working knowledge of relevant computer software including Microsoft Word, Excel and PowerPoint.
  • Skills in advocacy and/or communication activities.
  • Knowledge in the field of corporate social responsibility, responsible business conduct, and/or business and human rights.
  • Good analytical skills, creativity and own initiative.
  • Ability to facilitate training.
  • Ability to carry out desk-reviews and qualitative research.
  • Ability to carry out assignments in accordance with instructions and guidelines.
  • Ability to work on own initiative as well as a member of a team.
  • Ability to meet tight deadlines.
  • Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website at The system provides instructions for online application procedures.


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.



Conditions of employment:


Starting salary:              Baht1,412,438.- per annum

Allowances & benefits:  Affiliation to the United Nations Joint Staff Pension Fund

                                      Affiliation to the ILO-ITU Staff Health Insurance Fund

                                      Dependants’ allowance

                                      30 working days of annual leave


Contact :

เจ้าหน้าที่ประจำสำนักงาน / Officer


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