The Exodus Road
The Exodus Road (TER) envisions a world where victims of human trafficking are freed and those who enslave them are brought to justice. The Exodus Road will accomplish this vision by utilizing covert investigations teams comprised of nationals and expatriates to assist law enforcement in identifying victims, collecting evidence against traffickers, and advocating for police action.
The Country Director (CD) is a critical role supporting our field offices in Thailand and enabling the Office of Global Operations in the United States to insure that TER’s protocols, budgets, government compliance and operational excellence are fully implemented within the country of Thailand. The CD will work with internal and external stakeholders and work diligently to fulfill TER’s commitments to partners, funders, the Board of Directors and most importantly the victims of human trafficking. This role is both administrative and managerial in nature; it is highly strategic and facilitative, requiring a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. As a country-based leader, the role requires a highly- resourceful individual with strong emotional intelligence, self-motivation, and strong analytical skills. Reporting to the SE Asian Regional Manager (SEARM), and serving as a member of TER’s Global Operations management team, the CD provides leadership, direction, and coordination for a variety of initiatives across Thailand.
This director-level, full-time position will report directly to the SEARM and encompasses four primary accountabilities:
- Operations Strategic Management: The Country Director will generally support the Thailand Foundation and US-based affiliate, The Exodus Road’s Office of Global Operations, in the active management of all Thailand initiatives. This includes collaborating with TER’s senior Global Operations leadership team in annual strategic planning regarding Thailand and the region. These strategic plans should be designed in collaboration with Thailand’s Director of Investigations, TER’s Director of Global Operations, and TER’s SEARM and approved by the Thailand Board of Directors. Additionally, the CD will deploy and provide leadership on occasion to various field offices as required insuring that strategic plans are fully implemented. Strategic plans should include but are not limited to; country-level budgets, investigation strategy, strategic partnerships, annual field-team goals and objectives, annual review of metrics, field-reporting requirements, equipment management, financial-process review and accounting, trainings, and other core functions as assigned.
- Global Field Office Controls: The CD will become proficient and monitor all field office systems and controls as they relate to operations, financials, and human resources. This activity will primarily be housed within TER’s program management tool, “Monday,” and will require the CD to understand the foundation’s key performance indicators (KPI’s) and collaborate closely with TER’s SEARM, ensuring clear communication, work plans, and global staff implementation of TER’s controls. This primary accountability includes TER’s set of global field reports which must be properly disseminated to various interested supporting departments within TER.
- Training: The CD will be responsible to coordinate with the SEARM regarding regular training initiatives throughout Thailand. This will include training of TER foundation staff, as well as law-enforcement partners.
- Information Technology: The CD will be tasked with maintaining, auditing, and making recommendations to the SEARM regarding TER’s computer equipment, internet security, and country-level password management. As a primary accountability, information security and the active monitoring and mitigation of security threats to TER’s databases and sensitive information is critical and a core component of the Country Director job role.
- Understand, monitor, and support all core foundation functions, lanes of effort, and metrics.
- Identify and report to the SEARM deficiencies in Thailand operations, best practices, training, or policy compliance
- Support and monitor the field reporting process, ensuring reports are made in a timely fashion and according to requirements
- Exercise judgment to prioritize needs, identify weaknesses, and support the SEARM in designing and implementing new strategies
- Oversee the day-to-day activities of all Thailand offices, including budget compliance/tracking, planning, investigations, and staff development
- Monitor TER’s covert gear cache within the country, ensuring each field office meets minimum standards of equipment cache
Critical core competencies for successful performance in this role are:
- Highly-developed communication skills (written/verbal) and interpersonal savvy
- Results/action-orientation; project management skills
- Organizational agility; developed cross-cultural negotiation skills
- Unquestionable personal code of ethics, integrity, diversity and trust
- Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
- Strong strategic/financial analysis skills
- Strong cross-cultural management skills
This role provides privileged access to the inner workings of TER Thailand and access to highly sensitive information. The successful candidate will be discrete, high-energy, agile-minded, strategic, proactive, a direct communicator, highly-organized, and committed to the vision and values of TER. In addition, the following standards will generally define the successful applicant:
- Applicable/transferable experience: experience in the non-profit sector and demonstrated leadership experience at the manager level or higher
- Language skills: Proficient in English and Thai
- Demonstrated experience and leadership in managing a comprehensive strategic program in support of an organization's mission and goals
- Five (5) years work experience in a management role preferred
- Innovative thinker, with a track record for translating strategic thinking into action plans and output
- Excellent judgment and creative problem solving skills, including negotiation and conflict-resolution skills
- Self reliant, good problem solver, results oriented
- Ability to make decisions in a changing environment and anticipate future needs
- Excellent and persuasive communicator
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical training and programmatic initiatives
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management and staff
- Passion for TER’s mission and culture
- International experience and/or travel is a plus
Step 1: Submit requested documents via email
- Cover Letter
- References (minimum of 5)
- Criminal Report
Step 2: Phone Interview
Step 3: Complete StrengthFinders Survey
Step 4: Participate in a personal interview, location TBA
Step 5: Final interview with Thai Board of Directors
The Exodus Road is an equal opportunity employer. Additionally, The Exodus Road is not affiliated with a particular religion and does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. To apply, please submit requested documents to firstname.lastname@example.org a cover letter is required for application review. The position is available for immediate hire, with applications considered on a rolling basis.
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