Job Title: Case Processing Officer
Background/IRC Summary: The IRC has a rich history of assisting refugees to apply for U.S. resettlement, from its founding in 1933 to help vulnerable individuals escape Nazi-occupied Europe, to pioneering the Joint Voluntary Agency which assisted Indochinese refugees for 22 years, to operations in Croatia, Sierra Leone and Sudan. Over the years, IRC has processed some half million refugees worldwide for U.S. resettlement.
Based in Bangkok with four field offices in Thailand and Malaysia, the IRC Resettlement Support Center (IRC-RSC) assists persons throughout East Asia seeking permanent resettlement in the United States. RSC prepares refugee applications for the U.S. Refugee Admissions Program, provides information to resettlement agencies about arriving refugees and offers cultural orientation training to those refugees bound for the U.S.
Job Overview/Summary: The Case Processing Officer (CPO) is responsible for data entry quality control into the Worldwide Refugee Admissions Processing System (WRAPS) as well as updating and maintaining physical case files for refugee cases. CPO will work closely with all teams within RSC to ensure effective tasks’ distribution and management of Case Processing department’s specific unit’s workload. The CPO also performs other functions outside of the general responsibilities as assigned by immediate supervisor. This position reports to the Case Processing Manager.
Key Working Relationships:
Position Reports to: Case Processing Manager
Indirect Reporting: Senior Case Processing Manager
Case Processing Coordinator
Other Internal and/or external contacts:
Internal: All Bangkok and Malaysia RSC staff
External: USCIS officers, RPC, UNHCR and IOM
Demonstrated Skills and Competencies:
Language and Computer Skills:
Application letter and most recent CV in English should be submitted to link below
Application Deadline : 30 September 2020
Contact : Human Resources Department