Communications Director

: Steps Social Enterprise Co., Ltd.
: 11 Sep 2023
11 / October / 2023

Job Title: Communications Director

Responsible to: CEO

Responsible for: Communications Manager


Contract start date: November 2023

Work hours: Full time

Location: Steps office on Ekkamai Soi 10, Bangkok, Thailand



  • Health insurance
  • 3 weeks of paid holiday
  • Work permit/visa provided (if needed)
  • Be part of an innovative, award winning social enterprise


Main role:

  • Using the Steps five year roadmap as a basis, set the vision for Steps communications output
  • Oversee brand transformation as the organisation moves towards a new identity as an inclusion innovation hub for the SE Asia region
  • Consolidate the the image of Steps as a leading innovation and education centre for neurodivergent people among key partners and the public
  • Oversee resourcing and budget for the communications unit, including assembling a skilled communications team
  • Act as champion and guardian of Steps brand across the organisation
  • Lead on development and implementation of Steps’ communications strategy
  • Work with Communications Manager to ensure smooth processes are in place for the delivery of communications materials
  • Work with Communications Manager to consistently develop and improve the quality and clarity of Steps communications materials
  • Embed a culture of belonging, motivation and development across the communications unit
  • Act as a point of contact for the organisation on communications best practice
  • Foster strong, collaborative working relationships with staff at every level of the organisation


In addition to the above, the Comms Director will spend time with the CEO by attending key meetings and events to be aware of ongoing projects and develop further knowledge about the mission and services of the organisation.


Person specification

  • Proven work experience as a Communications Director or similar role
  • At least five years’ experience of managing a communications team in a medium to large organisation
  • Proven track record of implementing effective processes and quality control resulting in outstanding communication materials
  • Experience of formulating and implementing brand strategy
  • Ability to build strong teams and excellent working relationships
  • Willingness to work under pressure to tight deadlines
  • Demonstrated knowledge and proficiency with communications technologies
  • Understanding of principles of UX, copywriting, videography, graphic design, layout and publishing
  • Familiarity with email marketing, social media platforms and social media marketing
  • Impeccable copywriting and copy editing abilities
  • Bachelor’s degree in communications, marketing or a related discipline is preferred



  • Experience of communications work related to public affairs/policy influence/government liaison
  • Experience of communications related to academic research
  • Experience of change management
  • Experience of overseeing a rebrand
  • Native English speaker or bilingual


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? Apply anyway and let us know how your experience could be valuable for this role.

Inclusion is at the heart of our work and naturally extends to our recruitment. We want to ensure people of all abilities are able to access career opportunities with Steps and achieve their full potential. To do this, we have adapted our approach to recruitment. We also provide the accommodations, adjustments, specialist equipment and support that can help individuals succeed and excel in their career with us.


If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [Khun Cho, HR, cho@stepscommunity.com ].



Steps is an award winning social enterprise that provides access to employability and life skills training for the neurodivergent community alongside work experience and employment opportunities in our B2C and B2B organisations.

As a team of dedicated specialists in inclusion and social innovation, we believe in using social enterprise as a platform to develop the skills and self esteem of our learners so that they can be appropriately employed. In addition, social enterprises help society gain awareness and positive representation of this community.

We believe in demonstrating employment equality is possible and then supporting other businesses to become inclusion champions. Read about our work and impact here.

Contact : cho@stepscommunity.com


ขณะนี้มีเวปไซด์ปลอม หลอกให้โอนเงินบริจาคในนาม Oxfam โดยใช้ชื่อว่า th-oxfam.org กับ th-oxfam.com จึงขอแจ้งมา ณ ที่นี้ว่าปัจจุบัน องค์การอ็อกแฟมในประเทศไทยไม่ได้เปิดระดมทุนจากประชาชนทั่วไป และไม่มีการเปิดรับบริจาคใดๆ ทั้งสิ้น

At present, there are fake website under the names of th-oxfam.org and th-oxfam.com asking for donation, therefore, kindly be informed that Oxfam in Thailand currently does not accept any individual donation from the public and does not conduct any fundraising activity.
Please beware of donation scams!

เตือนภัย! ขณะนี้มีเว็บไซต์ปลอมและกลุ่มไลน์หลอกให้โอนเงินบริจาคให้แก่ Save the Children Thailand ทางมูลนิธิขอแจ้งว่าเว็บไซต์ของเรามีเพียง http://thailand.savethechildren.net เท่านั้น Save the Children Thailand ไม่อนุญาตให้บุคคลใดเรียกร้องและรับเงินบริจาคแทนมูลนิธิ และจะไม่ขอเงินบริจาคผ่านทางไลน์ หากท่านสงสัยว่าอาจจะกำลังถูกหลอกลวง กรุณาแจ้งตำรวจได้ทาง https://www.pct1599.net

Beware! There are currently fake websites and unauthorised LINE groups calling for donation, falsely claiming to be associated with Save the Children Thailand. Please be informed that our official website is http://thailand.savethechildren.net. We do not authorise any individuals to call for and accept donations on our behalf, and never ask for donations through LINE. If you have concerns that you are being deceived, please report directly to the police reporting channel - https://www.pct1599.net.

About Us

เว็บไทยเอ็นจีโอ สนับสนุนการใช้สัญญาอนุญาตครีเอทีฟคอมมอนส์และเผยแพร่แนวคิดวัฒนธรรมเสรี เนื้อหาในเว็บไซต์ไทยเอ็นจีโอดอทโออาจี ท่านสามารถเอาไปใช้งานได้เลยโดยไม่ต้องขออนุญาต เพียงท่านระบุที่มาและห้ามทำการค้า

ThaiNGO Team

ติดต่อประสานงาน - Contact
Tel : 099-014-3797

ผู้ดูแลเว็บ - Webmaster
Tel : 080-078-4016

บรรณาธิการ - Editor
Tel : 082-178-3849

Email : webmaster@thaingo.org

Office Hours : Mon-Fri , 9.00-17.00

Contact Info

2044/23 ถ.เพชรบุรีตัดใหม่ บางกะปิ ห้วยขวาง กรุงเทพ 10310

2044/23 New Phetchaburi Road, Bangkapi, Huai Khwang, Bankok 10310

+662 314 4112