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The Humanitarian Finance Officer plays a key role in supporting ACT Alliance’s humanitarian programming. This position ensures the financial management and accountability of the organization by maintaining accurate records, producing timely reports, and ensuring compliance with internal policies and external regulations. This role supports the Humanitarian Finance Coordinator managing the financial operations of ACT Alliance’s humanitarian appeals and rapid response efforts, collaborating with internal teams and external partners to ensure transparency, accuracy, and efficiency in all financial processes while supporting the organization’s humanitarian objectives.

 

• Process incoming funds and transfers to implementing members in line with approved allocations and pledges, ensuring accuracy and timely recording.
• Maintain comprehensive and up-to-date financial records for all humanitarian appeals and rapid response activities.
• Document and maintain financial processes in the Business Central Finance System, ensuring appeals and transactions are recorded accurately to support transparency and reporting.

2. Budgeting, Management Reporting & Analysis 

• Assist the Humanitarian Finance Coordinator in preparing quarterly and ad hoc management accounts, ensuring budgets are monitored closely and variances analyzed and explained.
• Maintain real-time reporting tools and dashboards to provide ACT members with accurate visibility of funding status.
• Contribute to financial summaries and reports as requested by the team.

3. Pledge Tracking & Member Communication 

• Monitor pledge commitments and actual contributions, identifying gaps, delays, or discrepancies.
• Liaise with contributing members to follow up on pending transfers and clarify pledge statuses.
• Respond promptly to member queries regarding funding status, reports, or transfers.

4. Compliance & Risk Management 

• Ensure all financial transactions comply with ACT Alliance policies, donor requirements, and relevant regulations.
• Support audits by providing documentation, transaction histories, and clarifications as required.
• Monitor entries in financial systems for accuracy and recommend process improvements to minimize errors.

5. Collaboration & Continuous Improvement 

• Contribute to improving financial workflows, systems, and documentation practices to enhance efficiency and transparency.
• Liaise with ACT members, Secretariat, and donors on financial matters related to humanitarian projects and appeal funds to ensure smooth financial operations and timely reporting. 

6. Documentation & Acknowledgements 

• Prepare and issue acknowledgment receipts for incoming contributions and transfer confirmations to implementing members, ensuring timely follow-up where information is incomplete or delayed.
• Coordinate ongoing correspondence with members to collect, verify, and reconcile financial documentation, maintaining accurate records across multiple appeals and responses.
• Ensure all financial documentation is systematically organized, tracked, and archived to support audits, reporting, and operational continuity.

Supervision & Accountability

• Reports to the Finance Manager and Humanitarian Finance Coordinator.
• Fixed-term contract of two (2) years 

Skills and experiences 

• Education: Bachelor’s degree in Finance/ Accounting required, professional certifications are a plus
• Experience: 2-5 years of relevant experience in financial management, accounting or finance operations, preferably within humanitarian development or international NGO settings.
• Skills:
  • Proficiency in financial management systems (Business Central) and Excel
  • Experience managing multi-currency accounts and transactions
  • Analytical rigor with attention to detail.
• Languages: Fluency in Thai and English; French/Spanish an asset.

 

Profile required

Competences and behaviours 

• Commitment to ACT’s values, with a focus on collaboration across Hubs.
• Innovative problem-solving and adaptability in a decentralized model.
• Strong interpersonal skills, with ability to motivate and influence diverse stakeholders.
• Strategic Agility to balance decentralized Hub autonomy with global coherence.
• Faith-Sensitive Approach to embody ACT’s values, respecting the alliance’s ecumenical identity.

 

Company description

ACT Alliance is the world’s largest coalition of Protestant and Orthodox churches, and church-related organisations engaged in humanitarian, development and advocacy work. It consists of 152 members working together in over 120 countries, with headquarters in 73 countries, whose aim is to create a positive and sustainable change in the lives of poor and marginalised people regardless of their religion, politics, gender, sexual orientation, race or nationality in keeping with the highest international codes and standards. 70% of our members are headquartered in the Global South, 25% in the Global North, and 5% are Global members. For more details about the general work of ACT, please refer to http://www.actalliance.org/.   

ACT provides equitable compensation and pension packages and flexible working conditions. ACT also applies a non-discriminatory approach to recruitment and celebrates a diverse workforce.

ACT adheres to the SCHR misconduct scheme https://www.schr.info/the-misconduct-disclosure-scheme. As part of reference checking, ACT will contact the current and former employer(s) of the preferred candidate, asking them to complete a Statement of Conduct form.

 

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