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Position Title                          :    Lived Experience Engagement Model (LEEM) Consultant                                  

Duty Station                           :    Home-based

Classification                         :   Consultancy, Category B

Type of Appointment            :   Consultancy Contract

Desired Start Date                 :   As soon as possible

Closing Date                           :   18 March 2026 (11:59 PM, Bangkok Time)

Reference Code                     :   CFA19412/2026

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

1. ORGANISATIONAL CONTEXT AND SCOPE: 

The Bali Process on People Smuggling, Trafficking in Persons and Related Transnational Crime (Bali Process) is a non-binding and state-driven process involving 49 members (countries and international agencies), including the United Nations Refugee Agency (UNHCR), the International Labour Organization (ILO), the International Organization for Migration (IOM) and the United Nations Office of Drugs and Crime (UNODC), as well as a number of observer countries and international agencies who participate in this voluntary forum. More information about the Bali Process is available at www.baliprocess.net.

The RSO was established in 2012 to facilitate the operationalisation of the Regional Cooperation Framework (RCF) to reduce irregular migration in the Asia and Pacific region. The RSO aims to support and strengthen practical cooperation on refugee protection and international migration, including human trafficking and people smuggling, and other components of migration management in the region. The RSO is co-managed by the Australian and Indonesian Governments. More information is available at www.rso.baliprocess.net

Technical consultancy to support the development of practical guidance and tools for Bali Process Member States (BPMS) on safe, ethical, and trauma-informed engagement with persons with lived experience of migration, trafficking, people smuggling, and related forms of exploitation.

There is increasing global recognition that people with lived experience play a critical role in shaping policies and programmes that affect them. However, across the Asia–Pacific region, engagement with persons with lived experience often remains ad hoc, inconsistently safeguarded, and insufficiently operationalised.

The Regional Support Office of the Bali Process (RSO) is developing a Lived Experience Engagement Model (LEEM) to address this gap. As a first phase, the RSO is establishing an internal framework and orientation to ensure institutional readiness and consistent practice. Building on this internal foundation, the second phase focuses on developing Bali Process Member State guidance and tools that can be applied in diverse national contexts.

The consultant will support this second phase by conducting structured consultations, engaging people with lived experience in an ethical and trauma-informed manner, and drafting practical, user-oriented guidance and tools for Bali Process Member States. 

2. RESPONSIBILITIES AND ACCOUNTABILITIES

Category B Consultant: Tangible and measurable outputs of the work assignment

Deliverable 1 - Inception Report and Workplan
Payment: 10%
Indicative timing: Within two weeks of contract start 
The consultant will submit an inception report outlining:

• Methodology and analytical approach
• Consultation framework and ethical safeguards
• Plan for engaging people with lived experience as partners in developing the guidelines
• Stakeholder engagement plan (Member States, UN agencies, civil society)
• Detailed timeline for deliverables

Delivery format: Written report (PDF/Word)
 

Deliverable 2 - Consultation and Scoping Report

Payment: 25%
Indicative timing: March 2026
A report synthesising consultations with:

• Selected Bali Process Member States for consultation
• Relevant UN agencies and stakeholders
• Civil society organisations
• Persons with lived experience

The report will analyse:

• Existing practices and approaches
• Identified needs, opportunities, and barriers
• Considerations on whether guidance should be general or include country-specific examples

Delivery format: Written report
 

Deliverable 3 - First Draft of Bali Process Member State Guidelines

Payment: 25%
Indicative timing: April 2026
A first draft guidance document for Bali Process Member States, including:

• Core principles for ethical and trauma-informed engagement
• Practical application guidance
• Risk mitigation and safeguarding considerations
• Clear linkages to the internal RSO framework
• Practical checklists
• Templates
• Learning and reference resources
• Case examples
• “Do and Do Not” guidance

Delivery format: Draft guidelines and tools (Word/PDF)
 

Deliverable 4 - Final Bali Process Guidelines and Tools

Payment: 40%
Indicative timing: June 2026
Revised and finalised guidance and tools incorporating feedback from validation and review processes.
Delivery format: Final guidance document and tool package 

Performance indicators for the evaluation of results

• Deliverables submitted on time and in line with agreed scope
• Guidance and tools assessed as practical, clear, and usable by BPMS
• Ethical and trauma-informed engagement principles reflected throughout outputs
• Consultation inputs clearly documented and integrated into final products

3. REQUIRED QUALIFICATION AND EXPERIENCE

Education:

• Advanced university degree in social sciences, human rights, migration, international development, or a related field

Experience: 

• Documented experience engaging ethically with persons with lived experience, including trauma-informed and survivor-centred approaches
• Demonstrated experience developing guidance, frameworks, or tools on lived experience engagement, safeguarding, or related areas
• Experience conducting consultations with government stakeholders and international organisations
• Experience working in the Asia–Pacific region

Skills:

• Strong analytical and drafting skills, with the ability to translate principles into practical tools

Languages:

• Fluency in English is required

Travel required

No travel is anticipated for this consultancy. If travel becomes necessary, it will be subject to advance agreement and in accordance with applicable organizational travel policies.

4. DESIRABLE COMPENTENCIES

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: demonstrates willingness to take a stand on issues of importance.
• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. 
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes. 
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. 
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work. 
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. 

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

How to apply:

Interested candidates are invited to submit their applications via IOM e-Recruitment system within the above said deadline referring to this advertisement. Please attach the following documents in your application. 

• a curriculum vitae;
• a duly completed IOM Personal History Form which can be downloaded from https://thailand.iom.int/sites/g/files/tmzbdl1371/files/Vacancies/Form/iom-personal-history-form-270122.xls.

Only shortlisted candidates will be contacted.

Salary and conditions information:

• The successful candidate will be engaged under an IOM contract working for the Regional Support Office and their conditions of service will be governed by their contract. The successful candidate is responsible for determining their taxation liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. The successful candidate is responsible for determining their own pension fund arrangements.
• The position duty station is home-based. No relocation assistance and working visa assistance will be provided by the IOM.

Posting period: From 05/03/2026 to 18/03/2026