Open to Internal and External Candidates
Position Title : Intern – Case Management and Reintegration Support
Duty Station : Bangkok, Thailand
Classification : Internship (THB 20,824 per month)
Type of Appointment : Internship, Initial 3 months with possibility of extension
Desired Start Date : As soon as possible
Closing Date : 27 April 2026 (11:59 PM, Bangkok Time)
Reference Code : CFA20166/2026
(Open for Thai Nationals only)
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
1. ORGANIZATIONAL CONTEXT AND SCOPE:
The International Organization for Migration (IOM) in Thailand implements a range of national and regional projects aimed at addressing migration challenges and delivering increased protection and assistance to vulnerable migrants in partnership with government, civil society, and private sector counterparts.
Through its Protection and Border Governance Unit (PBGU), IOM Thailand supports case management, assisted voluntary return and reintegration (AVRR), and protection‑oriented interventions for vulnerable migrants, including victims of trafficking and Thai nationals returning from abroad. IOM’s case management approach is grounded in safe, dignified, survivor‑centred and rights‑based principles, ensuring that individual needs, risks, and vulnerabilities are assessed and addressed throughout the return and reintegration process.
Within this context, the Intern (Case Management and Reintegration Support) will support PBGU's case management team with the reintegration of Thai returnees, assistance to vulnerable migrants and victims of trafficking, and administrative and logistical support to related programme activities.
Under the overall supervision of the Programme Manager (PBGU), and the direct supervision of the Senior Project Assistant in Bangkok, the Intern will support case management and reintegration activities in Thailand.
2. RESPONSIBILITIES AND ACCOUNTABILITIES:
The successful candidate will have the following duties and responsibilities:
- Support PBGU's case management team in the provision of reintegration assistance to Thai returnees, including organizing case files and supporting follow-up activities under supervision.
- Assist in supporting the return process of vulnerable migrants and victims of trafficking, including administrative preparation and coordination with relevant stakeholders, as appropriate.
- Support the documentation and organization of case management-related information, ensuring confidentiality and data protection principles are respected.
- Assist with administrative and logistical arrangements for meetings, trainings, or events related to case management, reintegration, or protection activities.
- Support the preparation of basic summaries, tracking tools, or internal updates related to case management activities.
- Perform other duties as may be assigned.
TRAINING COMPONENTS AND LEARNING ELEMENTS
The Intern will:
- Gain practical experience in case management and reintegration programming within a UN migration and protection context.
- Develop an understanding of assisted voluntary return and reintegration (AVRR) processes and protection‑oriented interventions.
- Gain exposure to survivor‑centred and rights‑based approaches in migration programming.
- Develop administrative, organizational, and coordination skills in support of programme implementation.
- Receive access to IOM’s internal learning platforms and online training courses.
- Have opportunities to interact with IOM staff across units and functions.
3. QUALIFICATIONS AND EXPERIENCE
EDUCATION
- Currently enrolled in, or recently graduated (within the last 12 months) from, a Bachelor’s or Master’s programme in communications, social work, international relations, law, development studies, migration studies, or a related field.
EXPERIENCE
- Previous academic, volunteer, or internship experience related to social services, protection, migration, or case management;
- Interest in counter‑trafficking, migrant protection, or reintegration programming;
- Working for non-governmental organizations, international governmental organizations or government institutions;
- Working on the protection and assistance of vulnerable migrant populations;
- Working in a multi-cultural environment and demonstrated capacity to respect diversity.
SKILLS
- Strong written and verbal communication skills;
- Ability to organize information clearly and accurately;
- Sensitivity to cultural diversity and protection considerations;
- Demonstrated ability to maintain confidentiality;
- Proven understanding of migration dynamics in Thailand and of vulnerabilities experienced by migrant populations;
- Demonstrated knowledge of information technology and proficiency with Microsoft Office applications, including Excel, PowerPoint, Publisher, and SharePoint.
4. LANGUAGES
- For Internship, External applicants for all positions are required to be proficient in English and Thai.
5. DESIRABLE COMPETENCIES:
The incumbent is expected to demonstrate the following values and competencies:
Values - All IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators level 1
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
How to apply:
Interested candidates are invited to submit their applications via IOM e-Recruitment system within the above said deadline referring to this advertisement. Please attach the following documents in your application.
Other
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
- Only applicants who meet the above qualification will be considered.
For further information and other job postings, you are welcome to visit our website: Careers | IOM Thailand.
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