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Senior Program Integrity Manager,based in Bangkok

: International Rescue Committee

: Nonprofits / องค์กรไม่แสวงหาผลกำไร

: 2857

: 23 December 2016

23 December 2016

Background/IRC Summary: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

Based in Bangkok, the Resettlement Support Center assists persons throughout East Asia seeking permanent resettlement in the United States. The RSC prepares refugee applications for the U.S. Refugee Admissions Program (USRAP), provides information to resettlement agencies about arriving refugees and offers cultural orientation training to those refugees bound for the U.S.

Job Overview/Summary:  The Senior Program Integrity Manager is responsible for assisting senior management to ensure ongoing compliance with the USRAP Program Integrity Guidelines as well as the Cooperative Agreement for the RSC East Asia.   This position acts as the focal point for overall RSC program compliance, as well as anti-fraud and malfeasance training, mitigation, prevention, investigation and record keeping for RSC East Asia.

Major Responsibilities:

  • Ensure compliance with requirements specified in the RSC’s Cooperative Agreement and related documents, including but not limited to, the USRAP Program Integrity Guidelines, Guidelines for the Treatment of Refugee Records and DoS Standard Terms and Conditions.
  • Develop and maintain Standard Operating Procedures (SOPs) to ensure internal compliance with the USRAP Program Integrity Guidelines across field offices and work locations.
  • Facilitate fraud and malfeasance investigations in coordination with the RSC Director, Deputy Director, Human Resources and/or the Ethics and Compliance Unit as appropriate.
  • Catalog and document all reports of fraud and malfeasance, and ensure both IRC and donor reporting requirements are met.
  • Develop and deliver training modules for staff on The IRC Way, ethics, fraud mitigation, confidentiality and the handling of refugee records.
  • Design tools to monitor program compliance across field sites and major regional processing locations. Ensure bi-annual program compliance monitoring visits to these locations in coordination with the senior management team.
  • Work with staff handling refugee inquiries and developing outreach materials to assure compliance with refugee communication guidelines and RSC branding guidelines.
  • Collaborate with local, regional and HQ IT staff to ensure controls are sufficient and surpass guidelines for the security of WRAPS and electronic data.
  • Collaborate with local and regional safety and security focal points to ensure standard protocols for general office and file security, as well as training for security guards regarding control of access points and visitor management.
  • Act as the primary security focal point for staff traveling to regional processing locations without a regular IRC or RSC presence.
  • Convene and oversee regular meetings of a staff Fraud and Ethics Committee

                                                                                                                                                                                                        

Key Working Relationships:

 

Position Reports to: Director, Resettlement Support Center Position directly supervises:  Not applicable

Indirect Reporting: Deputy Director, Senior Program Coordinators Other Internal and/or external contacts:

Internal: RSC senior management team; Senior Director for Resettlement and Processing; Ethics and Compliance Unit

External: Regional Refugee Coordinator’s Office, PRM, USRAP partner organizations

 

Job Requirements:

Education:

University Degree, preferably with specialization in fraud or risk management, investigations or related field. An equivalent combination of education, work experience and/or certifications will also be considered.

 

Work Experience:

Minimum of three years of related experience required, five years preferred. Prior experience working with the US Refugee Admissions Program is strongly preferred.

 

Demonstrated Skills and Competencies:

  • Able to work independently with minimal supervision
  • Strong analytical and problem solving skills, with the ability to maintain strict confidentiality
  • Computer literate with proficiency in       Microsoft Office; working knowledge of WRAPS database highly desirable
  • Excellent written and oral communication skills; including the ability to work effectively with colleagues and partners in a cross-cultural, multi-disciplinary environment
  • Solid organizational skills with the ability to multi-task, set priorities and meet deadlines
  • Formal and informal training experience
  • Able and willing to travel both domestically and internationally, including remote locations; prior experience living abroad is preferred
  • Flexible and able to work well under pressure in a fast-paced team environment

 

Language Skills:

Fluent in written and spoken English. Proficiency in a refugee language is helpful, but not required.

 

Certificates or Licenses:

Professional certifications such as Certified Fraud Examiner (CFE), Certified Information Security Manager (CISM) or Certified Risk Manager (CRM) are preferable but not required.

 

Working Environment:

The position is currently located at the RSC office in Bangkok but is subject to change (within the region) based on programming needs and/or at the request of the donor.  While primarily operating in a standard office work environment, the position does require domestic and international travel to support program delivery of throughout the region.    A valid passport and the ability to acquire US and other visas, as necessary, is a requirement.

HOW TO APPLY:

Application letter and most recent CV in English stating qualifications and experience should be submitted to the IRC Human Resources Department at Thailand.HR@rescue.org. Application deadline: 12 January 2017

All applications will be treated confidentially and not returned. The IRC considers all applicants on the basis of merit without regard to race, national origin, religious beliefs, sexual orientation, age, marital status or physical or mental disability. The IRC is an equal opportunity

                                                                                   

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