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Protection Coordinator

Location of work: Mae Sot, Tak

Contract Type: Fixed Term with posibility of extension depending on funding and program needs

Application deadline: 8 October 2017

Background/IRC Summary: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi and Mae Hong Son provinces.

Job Overview/Summary:

The IRC’s Protection program in Thailand works to integrate international humanitarian protection principles and gender equality into all facets of program implementation, while promoting increased access to justice and legal services for conflict-affected individuals and communities. The program seeks to protect and promote the rights of displaced persons in refugee camps, migrant communities and urban areas in Thailand, as well as in southeast Myanmar. The program ensures that people are safe in their homes and communities; that they receive appropriate support after experiencing harm, and aims to enable displaced people to exercise free and informed decisions on where to live.

Under the direct supervision of the Deputy Director of Programs (DDP), and the overall guidance of the Country Director, the Protection Coordinator will be responsible for overseeing and coordinating protection programming in IRC field sites in Thailand. This includes providing technical oversight across all field sites of implementation and expansion of the protection program in new project sites. The Protection Coordinator will be responsible for all aspects of protection strategy development, program design, implementation, standardization, and evaluation of all protection-related activities within the IRC Thailand country program. In addition, the Protection Coordinator will be primarily responsible for coordinating with other non-governmental organizations (NGO), United Nations (UN) agencies and Community Based Organization (CBO) to strengthen the protection sector border-wide. The primary focus is on program quality, with program progress being monitored and evaluated against quantifiable benchmarks.

At the interim, the Protection Coordinator will also provide supervision and guidance to the IRC Thailand livelihoods team; oversee the implementation of the IRC Thailand livelihoods activities in accordance with donor regulations and the IRC Strategy Action Plan (SAP); and supervise and provide on-going support to the livelihoods team in Thailand.

Major Responsibilities:

Program Oversight and Implementation

  • Provide technical support, leadership, guidance and oversight of IRC Thailand’s protection program.
  • Identify gaps in the protection program and work with the team to develop innovative approaches and mechanisms to address them.
  • Conduct regular field visits to assess program quality and progress toward objectives, facilitate collective problem solving with staff and other stakeholders to address challenges, and identify opportunities for expansion and improvements in protection program efficiency and quality.
  • Develop and maintain a monitoring & evaluation plan and an integrated indicator framework for all protection activities, ensuring ethical and systematic processes of data collection, analysis and information sharing.
  • Proactively work with other IRC programs in Health and Women’s Protection and Empowerment to identify areas and opportunities for collaboration, design integrated proposals, and collectively implement projects that multiply positive outcomes for the people we serve.
  • Oversee the development of best practice information systems and improved tools/capacity for protection interventions including protection mainstreaming in programming for IRC and partner organizations.

Grants Management and Reporting

  • Lead and support field-based protection program managers and officers to develop, implement and monitor protection interventions and programs that are based on approved grants. These included, but not limited to reviewing progress and targets, preparing work plan and program spending plans, and reviewing internal and external reports prepared by the managers.
  • Ensure the most efficient use of resources by preparing sound project budgets, monitoring project budgets against expenditure, and ensuring appropriate adjustments by providing support and oversight to program managers on programmatic spending.
  • Work with the Program Unit to develop strong and coordinated project monitoring and evaluation systems in the protection sector, including systematic data collection, storage and dissemination tools; and support capacity building of IRC partners to improve monitoring capacity and data quality.

Program Development

  • In coordination with the Program Unit and IRC headquarters technical unit, support new program designs, monitoring and evaluation and preparation of work-plans with clear objectives and achievable benchmarks, reflecting strategic long-term and short-term priorities.
  • Coordinate and participate in the development of new proposals and initiatives in accordance with the country program SAP and provide regular input to SAP processes. Lead the development and implementation of strategic work-plans with clear objectives and benchmarks, long-term and short-term priorities, implementation plan, financial projections and tools for evaluation.
  • Support senior management staff in developing a country sector strategic plan for Thailand, ensuring that program growth is aligned with country strategic plans. This includes collaboration with the Myanmar country program as required.
  • Actively contribute to broader strategic planning processes in Thailand, ensuring that protection interventions and related initiatives are taken into account.

Partnerships and Coordination

  • Proactively develop and maintain effective working relationships with other key stakeholders, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors working on protection issues; maintaining IRC as a key contributor to addressing protection issues in Thailand.
  • Ensure the provision of high quality, professional, and practical justice, gender based violence, and protection technical support and mentoring to partner organizations.
  • Manage relationships with protection partners, in coordination with the IRC Thailand Program Unit and the Sub-grant Unit, promoting partner relationships based on principles of mutual trust and respect, mutual accountability, reciprocity, inclusion and transparency.
  • Actively participate in national level coordination meetings and working groups and lead oversight of efforts to promote coordination and collaboration between IRC partners, including regular protection and WPE coordination meetings and other similar fora.


Staff Management and Development

  • Supervise and provide on-going support to senior manager(s) and managers in the IRC Thailand field offices and mentoring them to do the same with the officers they supervise.
  • Support staff by creating and maintaining a work environment that promotes teamwork, trust, mutual respect, and empowers staff to take responsibility. Approve and manage all leave requests to ensure adequate coverage.

Job Requirements:

  • Post-graduate degree in social work, legal, social sciences, or a related field.
  • Minimum of five years of experiences working in protection and human rights in conflicted areas, including a minimum of three years in management / supervision position. Experience on gender is a plus.
  • Demonstrated successful experience in capacity building, project design, monitoring and evaluation and budget management.
  • Demonstrated ability to foster strong collaborative partner relationships - based on principles of mutual trust and respect, mutual accountability, reciprocity, inclusion and transparency – with all program partners, with an ability to promote a common project vision among a wide array of diverse partner organizations; and demonstrated expertise in supporting and managing local partners to promote program sustainability, effectiveness, efficiency and responsiveness.
  • Experience working in partnership with local and community-based partners in service delivery.
  • Strong budget management skills and experience in managing grants and projects.
  • Excellent interpersonal and communication skills, both oral and written and ability to manage sizeable multi-cultural team delivering assistance involving a wide array of program stakeholders.
  • Strong writing and analytical skills, including ability to communicate technical matters to a range of audiences.
  • Competent in Windows, MS office programs, emails.
  • Fluency in spoken and written English, Burmese and/or Thai language required.
  • Able to travel regularly along the Thailand-Myanmar borders and able to travel to refugee camps and other project areas on a regular basis.

Working Environment: The position will be based in the IRC office in Mae Sot, Tak province, with extensive travel to the refugee camps and the Thailand-Myanmar border area.

How to Apply: Application letter and most recent CV in English stating qualifications and experience should be submitted to the IRC Human Resources Department at

All applications will be treated confidentially and not returned. The IRC considers all applicants on the basis of merit without regard to race, national origin, religious beliefs, sexual orientation, age, marital status or physical or mental disability. The IRC is an equal opportunity employer.

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