Key Responsibilities

• Provide assistance on a wide range of complex HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients.
• Allocate responsibilities and support on-the-job learning and development of junior support staff, to ensure they have adequate knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services.
• Identify evolving needs of the organisation and recommend changes in HR processes and procedures, to support improvements in HR services.
• Analyse and respond to various internal and external queries, to ensure that clients are well-informed and that HR team activities are aligned with broader WFP objectives.
• Review and compile a variety of data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, workforce, etc., to support analysis and reporting needs.
• Support activities in the areas of work allocated by the professional officer in compliance with relevant processes and procedures.
• Support and deliver on boarding for new staff joining WFP, to ensure that relevant processes are followed and the conditions of terms of service are explained and understood.
• Prepare a range of complex HR documentation required for the specific area of work (e.g. employment contracts, transfer/separation letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.
• Use HR management systems for reviewing, entering and updating a variety of HR data including monitoring various deadlines (e.g. contract expiration, PACE, etc), ensuring compliance with the established deadlines and accuracy of HR data.
• Co-ordinate the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established
• Monitor staff deployment and handle related administrative actions including preparation of reports, to support efficient HR service enabling WFP to respond quickly to a crisis.

QUALIFICATIONS

Education: completion of secondary school education. A Bachelor’s degree in Human Resources, Industrial Psychology, Business/Public Administration or related fields is an advantage.

Work Experience: Six or more years of responsible work experience in Human Resources administration in a global/multinational organization with a minimum of two years’ experience in recruitment.

Work experience in HR operations service delivery would be an added advantage.

Experience in analysing HR information & reports is desirable

Experience and in-depth understanding of administrative principles and their application to respond to and resolve a range of complex administrative queries.

Knowledge & Skills:

• Good communication skills and in-depth understanding of HR principles and their application to respond to and resolve a range of complex HR queries. 
• Ability to build relationships with a variety of individuals across and outside WFP to effectively understand and meet HR operational delivery requirements. 
• Proficient in advanced MS Office skills in Excel and PowerPoint is required. Working knowledge of SAP would be an advantage.
• Knowledge and experience with UN procedures and practices is desirable.

Language: fluency in both oral and written communication skills in English.

Deadline for application: 26 September 2019

Interested candidates are invited to apply through the WFP careers website:

 http://www1.wfp.org/careers/job-openings

Qualified female and qualified candidates are strongly encouraged to apply

Only short-listed candidates will be contacted

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS