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Knowledge, Attitude and Practice (KAP) endline survey consultancy Myanmar-Thailand Regional Programme

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 Knowledge, Attitude and Practice (KAP) endline survey consultancy

Myanmar-Thailand Regional Programme

Growing Together Project TERMS OF REFERENCE

  1. Background
    1. About Humanity & Inclusion (Handicap International)

Handicap International runs its program under the operating name Humanity & Inclusion (HI) is an independent and impartial international aid organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside people with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights. HI is currently implementing projects in more than 50 countries worldwide, including Thailand.


    1. Context in which the project takes place

Thailand has a long-standing history in receiving refugees from neighbouring countries even though Thailand is not a signatory to the 1951 Refugee Convention or its 1967 Protocol and does not have a formal national asylum framework. Myanmar refugees have been hosted on the Thai-Myanmar border for over three decades. Currently, about 90,000 refugees live in nine temporary shelters/ camps.

Camp management is controlled by the Thai authorities, namely the Ministry of the Interior, in collaboration with locally appointed Refugee Committees. The Committee for the Coordination of Services to Displaced Persons in Thailand (CCSDPT), comprising 15 NGO members, is a coordinating body that meets on a bi-monthly basis.

Prolonged stay in temporary shelters with limited education, livelihood and other opportunities all contribute to a difficult social environment with protection concerns such as substance abuse, youth offending, early pregnancy/marriage, unsafe abortions, domestic and other forms of Sexual Gender Based Violence and exploitation. Refugees with disabilities often remain excluded from mainstreamed humanitarian services including general information and protection measures in the temporary shelters. The current funding reduction further compromises the protection environment of already very vulnerable refugees. Food, non-food items, shelter, medical assistance, education, water and sanitation and other services continue to be provided by NGOs within the CCSDPT framework authorized by the Royal Thai Government, with UNHCR focusing on promoting an acceptable protection environment and filling certain gaps where possible.

Since early 2012, ceasefires signed between the Government of the Union of Myanmar (GOUM) and the main non-state armed groups have led to a decrease in security incidents in south-east Myanmar. Facilitation of voluntary return started in 2016, with the support of UNHCR. Nevertheless, this process is still very incipient as refugees feel a lot of uncertainty regarding their future in their motherland.

    1. The project in Thailand

Project name

Growing Together (GT)

Exact location

Seven camps namely Mae La (ML), Umpiem (UP), and Nu Po (NP), in western province of Tak, Thailand and Mae La Oon (MLO) and Mae Ra Ma Luang (MRML) camps, Ban Mai Nai Soi (BMNS) and Ban Mae Surin (BMS) camps in Mae Hong Son province, situated along the Myanmar-Thailand Border.

Target groups (Beneficiaries)

  • Children with and without disabilities 0 to 12.
  • Parents of children with and without disabilities.
  • Childcare service providers.

Project Goal:

Enable children with disabilities or chronic illnesses, children at risk of developmental delays and psychological distress (0-12 years old), to develop their full potential on an equal basis with other children and acquire fundamental educational and social skills through games, sport, cultural arts, early years’ education and complementary learning in displacement settings in Bangladesh, Pakistan and Thailand.

    1. Justification for calling upon a Consultant

Growing Together is a regional project implemented in Bangladesh, Pakistan and Thailand. This consultancy will focus only in the project implemented in Thailand. The project started in June 2016, nevertheless, in Thailand activities started to be implemented since late 2017, due to context changes.

The Knowledge, Attitudes and Practices (KAP) baseline of the target groups GT project was held in May 2018 aiming at assessing KAP regarding inclusion, safe and stimulating spaces, how to promote early child development trough play, safety and protection on I-DRR, child rights and child protection, representing key activities of the GT project. The KAP survey also cursorily focused on capacity diagnostics - training needs, baseline knowledge of trainers and decision-makers, gaps in and barriers to participation and access to GT project services. By assessing capacity development, the study looked at capacities created or enhanced by the GT project in families, local decision makers and service providers on Early Child Developoemtent (ECD) awareness, specific tools (e.g. Blue Box), stakeholder engagement and specific interventions for children with disability carried out in consultation and close coordination.

The GT projects are closing by the end of May 2020; therefore, this Terms of Reference (ToR) have been prepared to hire a highly competent external consultant to conduct an endline survey for the Thailand project.


    1. Objectives

The overall objective of the consultancy is to conduct a endline survey of GT activities, assessing the Knowledge, Attitudes and Practices (KAP) of the parent club members (outcome 1), children club members (outcome 2) and service providers (outcome 3). This, based on the specific methodologies implemented in the project regarding supportive and inclusive parenting techniques and early child development, inclusive play, children’s rights, Inclusive Disaster Risk Reduction (I-DRR) and inclusive practices by child-care service providers in 7 temporary shelters.

The Results Framwork

Key results


OUTCOME 1: 3,968 children with disabilities and other vulnerable children in early childhood (50% girls and at least 25% with disabilities) have the opportunity to play, learn and develop  safely in playgroups and parenting crèches

1.1.1. % of community workers who have improved knowledge of how to promote holistic early child development through play-based methods


1.2.1. % of parents/caregivers (of children disaggregated by sex and disability) involved in parenting groups and showing confidence in encouraging their child through early learning

1.2.2. % of parents/caregivers from parent clubs who demonstrate improved knowledge and skills in how to promote early child development through play

1.3.1. % of participating parents/caregivers expressing increased awareness on disaster risks

1.3.2. % of participating parents/caregivers who have a household DRR plan

1.3.3. % of parents/caregivers who have improved knowledge about child safety, child protection

1.4.1. % of children 0-5 (disaggregated by sex and disability) benefiting from playgroups and parenting groups who are referred to receive additional services

OUTCOME 2: 4,968 children with disabilities and other vulnerable children of primary school age are engaged in child-led games, educational games on disaster risk reduction, arts, sports and complementary learning, promoting their equal participation, safety, protection and well-being (50% boys/girls, at least 20% with disabilities).

2.1.1  % of children (disaggregated by sex and disability) expressing satisfaction and feeling safe to participate in inclusive children’s group activities and other inclusive learning and play opportunities

2.2.1. % of beneficiaries (disaggregated by sex and disability) demonstrating a better understanding of (i) equal participation, (ii) disaster risk reduction and (iii) protection measures in alignment with child rights

2.2.2. % of children who report feeling that their opinions are listened to and taken seriously by adults.

2.3.1  % of children (disaggregated by sex and disability) regularly participating in inclusive play spaces/playgrounds.


OUTCOME 3: 91 local child-development service providers are more inclusive, accessible and responsive to the needs of boys and girls with disabilities and other vulnerable children

3.1.1. Number of child-development service providers that have adopted new inclusive tools to set and evaluate child development objectives and encourage all children’s ability to play

3.1.2  Number of child-development workers trained and % of who have improved knowledge on methods and tools to foster development of children with disabilities and children at risk of development delays

3.1.3. Number of child-development service providers that have implemented adaptations to improve accessibility and inclusiveness and uptake of services from boys and girls with disabilities

3.2.1  Number of community workers who have implemented a functioning referral system for children with disabilities and children at risk of developmental delay

3.3.1. Number of formal service providers who are sensitised on quality of life measures considering all aspects of child well being

3.4.1 % community workers and service providers staff who have increased knowledge on basic DRR


2.2.      Specific objectives:


  • To assess  the change on KAP of parent clubs’ members regarding inclusion, safe and stimulating spaces, how to promote early child development trough play, safety and protection on I-DRR, child rights and child protection.
  • To assess the change on KAP of children clubs’ members regarding inclusive children group activities and other inclusive learning play opportunities, equal participation, protection, children’s rights and I-DRR.
  • To assess the change on KAP of chidcare services providers regarding early child development, child-centered approach, accessibility, I-DRR and inclusive services.



The exact methodology should be proposed by the consultant/s in the application documents.

The KAP survey will be participatory, taking into account the opinions of the different targeted actors. Child friendly methodologies will need to be developed for children’s groups targeted under the consultancy.

The methodology should include but not be limited to quantitative data.

The sampling techniques and target groups will be developed by the consultant, as well as the KAP protocol.

The technical feedback on the tools and outcome will be delivered by the GT Project Manager, Country Manager -Thailand and the relevant Regional Technical Coordinator as well as from target groups after testing the questionnaires.


The mission will consist in:

  1. Desk phase, during which the consultant will:
  • Review existing project documents;
  • On this basis, the consultant/s will develop the survey tools (survey protocol; data collection tools: questionnaire, focus group guide and semi structured interviews guide);
  • Undertake the data entry form;  
  • Coordinate the translation of the tools from English to Karen and English to Burmese;
  • Prepare the surveyors training and materials[1];
  • Gather and analyse secondary data;
  • Define a detailed working plan including the list of stakeholders to meet during field phase.


These elements will be combined in an inception report. HI team will validate the inception report.


  1. Field phase (steps/methodology to be detailed by the consultant)


  1. A reporting phase during which the consultant will:
  • Write a preliminary report writing on findings, analysis and recommendations;
  • Organise a debriefing workshop with HI team, to present the findings with the aim of exchanging, and sharing feedback;
  • Submit the preliminary report to get comments and feedback from HI team within 5 working days;
  • Submission of a final survey report to HI of 50-pages maximum including Annexes. 



  • Produce an inception report in English, including all proposed tools to be introduced at the end of the desk phase. The inception report will have to be validated prior launching the field phase. This includes the final KAP Protocol including all the data collection tools and training materials.


  • Organize a restitution presentation/workshop to HI including an analysis of the findings and a set of recommendations. During this workshop, the consultant will also provide detailed explanation of the methodological assessment tools used. A PowerPoint presentation will be produced by the consultant. The Power Point with the preliminary findings should include:
  1. Key points from draft report outlined;
  2. A detailed explanation of the methodology and tools used and timeframe;
  3. A preliminary findings/results of the survey;
  4. Recommendations.


  • A Preliminary report (in English) incorporating the feedback from the debriefing workshop.


  • A Final Report (50-pages maximum) in English within 2 week after completing field data collection. HI will provide comments within 5 working days for the consultant to finalise/adjust the report. The final report should be divided into the following sections:
  • Executive summary; 2-3 pages
  • Introduction to the context; 1-2 pages
  • KAP survey methodology, including selection and sampling methods, and explain any constraints and challenges encountered, and strategies used to overcome them; 3 pages
  • Detailed key findings and conclusions;  5 pages
  • Lessons learned; the report should include discussion of lessons learned from the evaluation, that is; new knowledge gained from the particular circumstances (intervention, context outcomes, even about the evaluation methods) that are applicable to a similar context. Lessons should be concise and based on specific evidence presented in the report. 5 pages
  • Recommendations;3 pages
  • Appendix – all data collection tools;     
  • Data base(s);
  • List of persons met during the survey process and salient points of the meetings.

All reports will be delivered in English and the report will be introduced in soft copy and 3 hard copies.

Within the report confidentiality will be respected when representing personal information. A consent form need to be used prior taking any photo used will have HI permission form completed, any inclusion of pictures of children will have the statement within the document…. “All names & information about the location of children and family privacy in conformity with HI Child Protection Policy”

NB: For reasons of confidentiality, the survey report remains the intellectual property of HI exclusively.



The start of the consultancy is expected to be on February 17th, 2020. The final deadline for the submission of the finalized KAP endline report is May  30th,  2020. The mission will be planned in accordance with the project team (HI and partners) and dependent on activities planned for the proposed timeframe.


Maximum budget avaiabled for this survey is 22,000 Euros



The KAP survey can be carried out by an expert or a team of experts/ support staff.

If a team of experts is selected, the evaluation will be put under the responsibility of one team leader chosen among the team of experts. This person will ensure all communication with HI Thailand office and will be the sole responsible party for managing the organization of the needs assessment.

The expert or team of experts should combine the following skills, experience and knowledge:



  • Written and spoken English
  • Good knowledge of MS office and specially MS Excel
  • Proven experience of data/information management system
  • Proven experience in data analysis and reporting
  • Proven experience in KAP surveys/ assessments
  • Background in disability, or other vulnerable or marginalized groups, preferably with a working knowledge on civil society organization.
  • Background on early child development/ children’ rights and protection/ inclusion/ child centred approaches/ I-DRR.
  • Experience in conducting participatory (qualitative and quantitative) evaluation techniques.
  • Experience in refugee contexts.
  • Experience working with Non-Governmental Organization; experience working with HI is an asset
  • Experience working in the region (Thai/Burma) is an asset
  • Knowledge of local language(s) (Karen and/or Burmese) is an asset.



Proposals from interested consultant(s) should include:

  1. Letter of expression of interests (compulsory);
  2. Curriculum vitae (compulsory) detailing the consultant’s experience in KAP surveys and disability work; reference of previous assignments done or sample of work accomplished;
  3. Technical proposal (compulsory) including the survey design and methodology, data collection and analysis, activities e.g. development of protocols and tools and training delivery, and confirmed timeline (suggested timeline attached) considering contextual limitations (see enclosed below);
  4. Financial proposal (compulsory) for the KAP survey. All costs related to the survey without exceptions should be figured into the financial plan of the consultant, including consultancy fees, domestic and international travel if needed, visa, accommodation, interpreters, data entry, logistics, etc. (transportation from Mae Sot to the refugee shelters will be provided by HI); Note: NO per diem will be paid to the consultant(s). Also, international travel days will not be considered as working days and will not be paid.
  5. Registration certificate (copy (compulsory));
  6. 3 references of which 2 should be from a previous KAP survey experience;
  7. List of relevant documents requested for the contractual process in case of selection (Passport, insurance, fiscal registration…).

For NOTE - Camp/ field visit limitations:

    • No entry to the camps without camp-pass permission;
    • No camp visit during Bank Holidays (April 6th, 13th, 15th, May 1st, 4th,6th and 11th);
    • No work/interviews on the weekends at the temporary shelter level;
    • Mae La is 45 minutes from Mae Sot; Umpiem Mai and Nu Po camps are about 2 and 6 hours from Mae Sot- accommodation at Umpang (mid-way for both camps), Mae Ra Ma Luang and Mae La Oon are 6 to 8 hours from Mae Sot, there is a HI´s guesthouse, where a consultant can stay for the week in order to cover both temporary shelters; some key stakeholders have their main offices in Mae Sariang, 4 to 6 hours away from Mae Sot and on the way to MLO and MRML, Ban Mae Surin is 2hrs from Khun Yuam district, and Ban Mai Nai Soi is 1hr from Mueang Mae Hong Son-accommondation in Mueang Mae Hong Son (flight from Bangkok -Chiang Mai-Mae Hong Son)

Evaluation of the proposals/ applications will be made through a selection committee through two phases:

  • Administrative selection: checking for completeness of application (all 7 items listed above and 5 minimum as compulsory).
  • Technical selection: criteria to select the best application will be based on the quality of the technical proposal, competitive financial proposal, human resources skills and previous experiences, demonstrated expertise of the applicant.

Incomplete applications will not be taken into consideration for technical selection.


The deadline for submission of proposals is the  15th  January 2020 at midnight Thailand time.


Proposals should be submitted to the following email: and

Only candidates who passed the administrative selection will be taken into consideration for a technical assessment and will be afterwards notified of the final decision. Selected applicants may be invited for a (phone/skype) interview.

HI reserves the right to contact the applicants for further information before the final selection of the selection committee.


“Humanity & Inclusion is committed to protect the rights of the children and opposes to all forms of child exploitation and child abuse. HI contractors must commit to protect children against exploitation and abuse”.


Contact :

ที่ปรึกษา / Consultant


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