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Monitoring,Evaluation,Accountability and Learning (MEAL) Officer

TITLE:   Monitoring, Evaluation, Accountability and Learning (MEAL) Officer

TEAM/PROGRAMME: Programme Development and Quality      

LOCATION:  Mae Sot Office 

CONTRACT LENGTH: 1 year contract with possibility of extension


The MEAL Officer will assist the MEAL Coordinator in implementing a Monitoring, Evaluation, Accountability and Learning system for the Save the Children Thailand Office. S/he will work closely with MEAL Coordinator to implement a complaints and response mechanism, develop minimum standards, action trackers and other MEAL tools for projects, and deliver capacity-building training/induction sessions for staff and partner organizations.


Reports to: Senior Field Coordinator with dotted line to MEAL Coordinator

Staff reporting to this post: None

Direct:   None

Indirect:  None

Budget Responsibilities: None

Role Dimensions:  Save the Children works in nine refugee camps, migrant communities in Mae Sot and Bangkok, and southern Thailand. The Thailand Country Office includes approximately 55 staff in Bangkok office and two sub-offices in Mae Sot and Pattani.


  • Assist MEAL Coordinator in the development of a monitoring and evaluation plan for Mae Sot based projects and indicators for input and output monitoring in line of project objectives; and implement the plan.
  • Work with MEAL Coordinator and project teams to set up project MEAL plan and MEAL annual support plan.
  • Support in improving MEAL system, including developing MEAL tools, database data collection platform, and supporting reporting for Mae Sot based projects.
  • Support projects to analyse and draw conclusion from the collected data as needed.
  • Support planning and implementation of baseline surveys, monitoring and evaluation exercises for programs and projects in Mae Sot.
  • Track actions agreed in monitoring reports, using Action Plan Trackers when appropriate; and work with the implementing teams to update the trackers monthly.
  • Work with project teams to validate the data reported in project report, beneficiary reach, and project reports.
  • Document key lessons from monitoring and evaluation reports; and share these widely to ensure adjustments are made to ongoing projects and new project designs.
  • Handle complaints/feedback as per accountability guidelines and share the information with line manager.
  • Administrate the complaints/feedback database, and report the accountability case statistical analysis to MEAL Coordinator to be shared with Management team.
  • Set up accountability system and commission of projects in the Mae Sot.
  • Facilitate lessons learned workshops and MEAL trainings for Save the Children staff and partners.
  • Carry out monitoring visit when required for different MEAL tasks; expected up to 50% field travel.
  • Support MEAL Coordinator to carry out internal evaluation, managing external evaluator, and outcome monitoring as needed.
  • Support the information consolidation for Country Annual Report and Country Quarterly KPIs Report.
  • Any other tasks given by line manager.



  • holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.


  • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically and on a global scale.


  • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to.


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks.


  • Honest, encourages openness and transparency; demonstrates highest levels of integrity


  • Graduate degree preferably with Social Science Subjects
  • 2 - 3 years of experience in Monitoring and Evaluation or related field



  • Good knowledge of the UN Convention on the Rights of the Child (CRC)
  • Good Computer Knowledge
  • Knowledge and experience with ICT would be an asset
  • Good oral and written communication skills
  • Speaks Thai and English. Ability to speak Karen or Burmese would be an asset. 
  • Understanding of the refugee and migrant context in Thailand


  • Demonstrated ability to work in insecure environments
  • Ability and willingness to travel- up to 50% time

Additional Job Responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

SCI offer competitive National package; Transportation & Communication allowance, Wellness Top up, 13th month salary & Annual leave 20 days, etc.

Interested candidates should apply and submit a motivational letter, comprehensive CV, expected salary and details of at least 3 referees via the following link;

“We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse”

Contact : HR; 02 684 1286-88 ext. 608

เจ้าหน้าที่ประจำสำนักงาน / Officerผู้ช่วย / Assistantเจ้าหน้าที่ภาคสนาม / Field officer


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