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PRO Development Outreach and Communications Specialist

Please follow the check lists and submission guidelines, posted on the official website:


1. SOLICITATION NO.:  USAID 72048620R10034

2. ISSUANCE DATE: July 17, 2020

3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS:  August 13, 2020/11:59 PM Bangkok, Thailand local time

4. POSITION TITLE: PRO Development Outreach and Communications Specialist

5. MARKET VALUE:  THB 1,313,799 – 2,299,144 per annum equivalent to FSN-11

In accordance with AIDAR Appendix J and the Local Compensation Plan of USAID/RDMA. Final compensation will be negotiated within the listed market value. 

6. PERIOD OF PERFORMANCE:  Five (5) years initial contract.The services provided under this contract are expected to be of a continuing nature that will be executed by USAID through a series of sequential contracts, subject to continued need of the position and availability of funds.


8. SECURITY LEVEL REQUIRED:  The successful candidate shall be required to obtain a Security Certification for Employment from Regional Security Office. 


9.1. General Statement of Purpose of the Contract

The Development Outreach and Communications Specialist (Senior Development Outreach and Communications Specialist (S/DOCS)) is a member of the USAID/RDMA, Program Office (PRO), and positioned in the Development Outreach and Communications (DOCS) unit. The incumbent serves as the Deputy for the DOCs team and will focus primarily on supporting other USAID bilateral Missions and Operating Units in Asia and the Pacific. The S/DOCS collaborates closely with the RDMA Supervisory Regional Development Outreach and Communications Specialist (SR/DOCS), technical offices, Implementing Partners (IPs), and bilateral USAID Missions in implementing the Mission’s overall Outreach and Communications Strategy, in particular, policy-related strategic communications, including Indo-Pacific Vision communications. The S/DOCS provides virtual and/or temporary duty (TDY) support to USAID/RDMA client Missions in Asia and the Pacific, providing oversight, advice and guidance in developing and implementing their outreach and communications strategies. As directed and appropriate, the S/DOCS works with U.S. Embassy Public Affairs Officers (PAOs) to ensure that the Mission follows protocols for preparing, clearing, and issuing public affairs materials and for outreach events. In the absence of the SR/DOCS, s/he also liaises with the Agency’s Asia Bureau and Legislative and Public Affairs Bureau in Washington (USAID/LPA) as required on issues of press coverage, public information, and outreach campaigns. The incumbent is required to travel domestically and internationally.

9.2   Statement of Duties to be Performed

As the Deputy for the DOC Team, the S/DOCS will provide coverage and assume all USAID/RDMA DOC oversight and quality control functions in the absence of the SR/DOCS. The regular duties of the S/DOCS will include the following:

A. Support to RDMA’s Client Missions and Regional DOC Coordination: (40%)

  • Serves as a DOC technical advisor to USAID client Missions in Asia and the Pacific, both remotely and in person through TDYs. In support of the SR/DOCS, works closely with client mission DOCS and as appropriate, U.S. Embassy PAOs in the region, to support outreach and communications efforts around RDMA and bilateralUSAID programs.
  • Advises and supports client Mission DOCS about USAID/RDMA activities taking place in all client countries, in coordination with the Asia Bureau and LPA. This can include reporting on the media, preparing summaries of significant articles and broadcasts, and monitoring media trends that affect the work of USAID overall in the region.
  • Keeps abreast of events in the region to ensure that appropriate press coverage is provided, including TV and radio. Assists client Missions to define appropriate activities for coverage and may accompany journalists and TV/radio crews to site locations for filming.
  • Maintains professional contact with regional and local media and media linkages with major universities, think tanks, research organizations and international development research institutions across the region. Close coordination with the Asia Bureau, LPA, USAID bilateral Missions, and Embassy PAOs is required.
  • Serves as the primary USAID coordination point for public events regarding USAID’s role in non-presence countries where USAID/RDMA manages assistance.
  • Coordinates with USAID technical offices, USAID bilateral Mission DOCS, the Asia Bureau, LPA, and (as appropriate) with Embassy PAOs and Department of State media hubs to produce and release timely, accurate, and useful written material for local and other media.
  • Supports planning and implementing events to increase the sharing of lessons learned, best practices, and success stories among USAID Missions in the region and regional institutions, and to enhance the design, monitoring, and evaluation of USAID programs.
  • Supports Agency training for client Mission DOC staff and assists in designing and conducting specialized training for Mission staff when appropriate.
  • Coordinates with client Missions on outreach and communications and related training efforts in the region. Suggests innovative outreach, provides state-of-the-art skills to other Asia DOCS and assists client Missions in planning and executing largescale of outreach or communications activities.

B. AOR/COR for Regional Communications Platform: (30%)

  • Serves as AOR/COR to oversee a large outreach and communications contract mechanism expected to provide a variety of services to USAID/RDMA and client Missions.
  • Works with client Missions across Asia to support processing Task Orders under this contract.
  • Monitors the contractor's performance and verify that it conforms to the technical requirements and quality standards agreed to in the terms and conditions of the contract. This includes verifying the contractor’s conformance with branding and marking requirements, implementation plans, work plans, and monitoring or evaluation plans.
  • Participates in the periodic evaluation of the contractor's performance.
  • Recommends in writing (with justification for the proposed action) to the Contracting Officer (CO) any changes needed in the scope of the contract, including any changes to technical provisions of the contract that affect the timing of the deliverables/services or the overall cost-price of the contract.
  • Assists in evaluating and making recommendations for acceptance or rejection of program waivers and deviations.
  • Performs additional functions/authorities such as approval of international travel, review and evaluate for technical adequacy and execute program modifications.
  • Ensures that contractors complete all applicable administration actions and required work of the award in a timely manner.

C. Support to RDMA DOC Activities: (20%)

  • In the absence of the SR/DOCS, advises RDMA staff on all aspects of communication protocol -- for example, if press coverage is not recommended because of cultural sensitivities.
  • Leads the DOC team in planning, drafting and/or editing press releases, fact sheets, and other publicity material for USAID/RDMA in support of conveying the message of USAID’s work in the region overall in the absence of the SR/DOCS.
  • Leads the DOC team in planning, scheduling, and implementing activities to present USAID/RDMA programs to the public. This includes a range of communications tools and distribution to a variety of audiences, with field trips to specific events or activities, as well as outreach and media coverage for overall programming. Provides extra oversight when events involve coordination with client Missions and those that may engage U.S. Ambassadors and other senior interagency officials for USAID events.
  • Leads the DOC team in ensuring that all information related to the events, such as backgrounders/scene setters, schedules, talking points and speeches have been prepared, meets quality standards and time requirements and are cleared as appropriate.
  • Leads the DOC team in organizing signing ceremonies, inaugurations and/or dedications of USAID/RDMA projects in adherence to the coordination procedures outlined by USAID/RDMA for engaging with bilateral missions.
  • Leads the DOC team in ensuring that all related activities to the event follow USAID/RDMA procedures, such as press releases for placement in the USAID’s web page, blogs, forums and/or newsletters.
  • Leads the DOC team in developing and disseminating information through a wide variety of visually appealing, well-defined modalities such as print materials, electronic channels, regional portals and social networking tools.
  • Leads the DOC team in coordinating with USAID/RDMA staff to develop briefing materials for handouts and other special needs.
  • Leads the DOC team in preparing VIP briefing and press packets for use during site visits or media events and selects information to be included.
  • Leads the DOC team in assisting and coordinating with USAID/RDMA staff, USAID bilateral Missions, the Asia Bureau, and LPA in updating regional and country profiles.
  • Reviews proposed speeches, project videos, brochures, booklets, handouts, signs, and other public relations materials to evaluate quality, propriety in terms of sensitivity to local culture and accuracy of content in the absence of the SR/DOCS.
  • Serves as the branding and marking expert and advises USAID staff and IPs on developing appropriately branded public information and events in the absence of the SR/DOCS.

D. Support to RDMA’s Indo-Pacific Strategy (IPS) Communications: (10%)

  • Helps implement USAID's Regional Communications Strategy in coordination andconsultation with the Asia Bureau, LPA, and USAID bilateral Missions’ outreachstrategies.
  • Leads the Mission’s outreach activities and oversees public information of contractors in implementing USAID’s programs under the Indo-Pacific Strategy, such as USAID’s contributions to Asia EDGE.

The contractor is eligible for temporary duty (TDY) travel to the U.S., or to other Missions abroad, to participate in the "Foreign Service National" Fellowship Program, in accordance with USAID policy.

9.3.   Supervisory Relationship

The position reports directly to the ROAA Supervisory Contracting Officer or his/her designee.

9.4.   Supervisory Controls

The position will supervise one Development Outreach and Communications Specialist (FSN-10).

This position is open to Cooperating Country National (CCN). Thai citizen or other country citizen lawfully admitted for permanent Thai residence is eligible to apply. Please note that USAID is not able to sponsor candidates for a Thai residency permit.


11. PHYSICAL DEMANDS:  The work requested does not involve undue physical demands.

12. POINT OF CONTACT:  Benjamaporn/RDMA HR Assistant


1. Education: A minimum of a bachelor’s degree in communications, journalism, marketing, public relations, social science, liberal arts, or related fields is required.

2. Experience: A minimum of five years of demonstrated successful experience in public relations, outreach, communications, or related field is required. Proven experience in disseminating information to a variety of target audiences is required. Experience working with local media and developing media contacts is required.

3. Language: Level IV – Fluent in speaking/reading/writing in Thai and English with a valid TOEIC score of 855 is required.


Application Rating System
The application rating system factors are used to determine the competitive ranking of qualified applicants in comparison to other applicants. Applicants must demonstrate the rating factors outlined below within their application and/or resume, as they are evaluated strictly by the information provided. The rating factors are as follows:


1. Education (10 points) 
Additional points will be given for education above bachelor’s degree in  communications, journalism, marketing, public relations, for specialized courses in mass communication. 


2. Experience (30 points)
Additional points will be given for relevant experience above the minimum requirement which may include number of years of experience working in highly relevant field such as public relation, outreach, communication for development agencies/organization

3. Knowledge (20 points)
Must be thoroughly familiar with local media influencers and the relationships between media organizations throughout Asia. Must understand the political orientation of local media outlets. Thorough nowledge of media operations (print, television, internet, radio) in public relations with a broad nderstanding of issues related to international development and transition economics is required.

4. Skills and Abilities (40 points)
The incumbent must have an ability to work as a team member and provide leadership in the areas of his/her competencies:

  • Demonstrated strong people skills and ability to interact, communicate, present to, and establish and maintain effective working relationships and stakeholders at all levels (internal and external).
  • Demonstrated ability to craft information messages in various media formats such as press release, speech, talking points, fact sheets) targeting a variety of audiences is required.
  • Demonstrated ability to comfortable working independently, managing several activities at once, and working under pressure to meet short deadlines, including how to shape a story and get it published.
  • Demonstrated ability to populate, maintain, and analyze web and social media usage is required.
  • Demonstrated strong digital photography and photo editing skills as well as video capture and editing skills.
  • Demonstrated ability to contribute to different types of social media platforms such as Facebook, Twitter, YouTube, Flickr, and Instagram are required. A flair for graphic design, as is manipulation of scanning software, Adobe Photoshop, Adobe Illustrator and/or Adobe In-Design software is required.
  • Demonstrated ability to edit both languages (Thai and English) to produce final products in good journalistic style.
  • Demonstrated proficiency with computer and office software such as Microsoft Word, Excel, PowerPoint, Google applications.
  • Demonstrated ability to communicate highly effectively in written and oral forms is required.
  • Demonstrated ability to travel both domestically and internationally

Total Application Rating: 100
Recruitment Test: 100
Interview Performance: 100
Total Possible Points: 300



To be considered for candidacy, applicants must address each criterion in their application as to how they meet the minimum qualifications required for the position mentioned in Section II, Item 1-2. If the application submitted fails to demonstrate eligibility, the application will be marked unqualified. It is the responsibility of the applicant to provide all pertinent information.

Applications will be initially screened and scored in accordance evaluation factors and points mentioned in Section III, item 1-4. Shortlisted candidates will be given a recruitment test. Applicants with passing marks from the recruitment test and with a valid TOEIC score mentioned in Section II, item 3 will be invited for an interview. Only shortlisted candidates for final interview will be notified of the selection result. The recruitment test and the interview will be structured around the evaluation factors mentioned above. The successful candidate will be selected based on a review of his/her qualifications, work experience, knowledge, skills and abilities; a written test; an interview; and the results of reference checks. References may be obtained independently from other sources in addition to the ones provided by an applicant.

USAID/RDMA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.


Please follow the check lists and submission guidelines, posted on the official website: carefully and submit complete application package before the deadline.

  Failure to follow the instructions will invalidate your application.

Contact :

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