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Durable Solutions Assistant, Mae Hong Son




Vacancy Notice No. 19/2021


Title of Post

Durable Solutions Assistant




Mae Hong Son

Type of contract

Local Individual Contractor Agreement (UNOPS)

Effective date of assignment

As soon as possible

Date of Issue

2 June 2021

Contract Duration

Until 31 December 2021

(Extension subject to availability of fund and performance)

Closing Date

16 June 2021


  1. Organizational Setting and Work Relationships


The Durable Solutions Assistant reports to Associate Durable Solutions Officer.


The incumbent provides clerical and administrative support to durable solutions operations. S-he maintains frequent contacts with colleagues within the same Office to exchange information. External contacts are mainly with partners for the purpose of managing the logistics of the durable solution activities.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


  1. Duties


  • Identify resettlement needs of refugees, in line with Resettlement SOPs.
  • Conduct interviews for persons of concern applying the age, gender and diversity sensitive approaches.
  • Update UNHCR databases for durable solutions in line with Standard Operating Procedures.
  • Prepare documents relating to durable solutions.
  • Process documentation to ensure that persons of concern receive the documents required for their durable solutions in a timely manner.
  • Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners.
  • Assist with protection activities and assessments as required.
  • Facilitate case inquiries and follow-ups as requested and assist in resettlement missions when required.   
  • Perform other related duties as required.



  1. Minimum Qualifications


Education & Professional Work Experience


Years of Experience / Degree Level


 - 1 year relevant experience with High School Diploma; or no experience with Bachelor or equivalent or higher

Certificates and/or Licenses


HCR Protection Learning Programme (desirable);     

HCR Resettlement Learning Programme(desirable);               

HCR Protection Induction Programme (desirable);


Relevant Job Experience



Diverse field experience.

Experience in interviewing.

Experience working in durable solutions and/or protection.


Functional Skills


IT-Microsoft Office Productivity Software (desirable);

DM-Database Management (desirable);


Language Requirements


For General Service jobs: English and Thai; strong drafting skills in English highly desirable. Knowledge of Karen and/or Karenni language will be considered a distinct advantage.



  1. Competency Requirements


Core Competencies:



Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation




Cross-Functional Competencies:

Political Awareness

Analytical Thinking

Technological Awareness


Submission of Applications:


If you wish to be considered for this vacancy, please submit your letter of motivation, updated factsheet (for internals), signed Personal History Form (for externals) by e-mail clearly stating the position title, vacancy notice number and your Last Name in the subject line to by the closing date.


The Personal History Form and its supplementary sheet can be downloaded from: and


No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).


UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.


Refugees – who cares? We Do


Contact :

ผู้ประสานงาน / Coordinatorผู้ช่วย / Assistant


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