Sign in

Logistics Coordinator – Mae Sot

: Toll Group

: Business / องค์กรภาคธุรกิจ

: 1384

: 11 March 2024

31 August 2024

Logistics Coordinator – Mae Sot

 

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

 

As a Logistics Coordinator, you will:

• Support case management of your assigned cases and manage expectations ensuring refugee clients and their families understand the service scope and case life cycle. Direct in-person support at service appointments (Exit Visa applications, Airport Departures etc) may be required where necessary.
• Work with local government agencies as well as the Australian High Commission in Mae Sot/ Thailand to facilitate our customers with local regulatory requirements and ensure documentation is safely assigned before travel to Australia.
• Have a strong awareness of the local and regional environment and customer demographic. Using this knowledge, you will guide and support the case management team to deliver services in a way best suited to our customers. 
• Develop strategic relationships with regional representatives of key major stakeholders and work with the Regional Manager in promoting excellent working relationships with them. 
• Partner with subcontractors in Mae Sot/ Thailand ensuring all services are delivered with the highest standard.
• Use innovative ways to ensure that service delivery in remote locations is consistent with contractual requirements and expectations.
   

This role presents a tremendous opportunity to make a difference. You will have scope to take initiative and identify and recommend innovations to improve work practices, equipment, and systems. You will have a voice in determining how to enhance service offerings to customer resulting in growth. You will be working for an organization committed to putting people first. We celebrate diversity and are committed to our customers.
 

Qualifications About You

To be successful in this role you will likely have:

• Knowledge of supply chain process fundamentals of service monitoring and evaluation. Previous experience in delivery services within a Supply Chain framework is preferable.
• Excellent nuanced communication skills with fluency in Thai and English (written and oral).
• Strong awareness of the local and regional environment and customer demographic with a desire to facilitate communication and understanding.
• Proven track record of building strong working relationships with important stakeholders and suppliers.
• Ability to easily travel domestically and internationally within the region and a full Driver’s license.
• Ability to work flexible hours recognising that some services may be delivered outside of regular business hours (essentially Airport related activities)
• Meet our Child Safeguarding criteria.

 

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

 

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Thailand and be prepared to undertake pre-employment checks including a criminal history check and medical.

 

How to apply:

Interested candidates are invited to submit their applications via Toll e-Recruitment

Contact : Sumate Sachdev (Sam). Sumate.sachdev@tollgroup,com

---

ผู้ประสานงาน / Coordinatorเจ้าหน้าที่ประจำสำนักงาน / Officer