Please follow the check lists and submission guidelines, posted on the official website: https://th.usembassy.gov/
I. GENERAL INFORMATION
1. SOLICITATION NO.: USAID 72048620R10016
2. ISSUANCE DATE: January 31, 2020
3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: February 13, 2020/ 11:59PM Bangkok, Thailand local time
4. POSITION TITLE: Participant Training Specialist
5. MARKET VALUE: THB 1,313,799 – 2,299,144 per annum equivalent to FSN-11
In accordance with AIDAR Appendix J and the Local Compensation Plan of USAID/RDMA. Final compensation will be negotiated within the listed market value.
6. PERIOD OF PERFORMANCE: Five (5) years initial contract.The services provided under this contract are expected to be of a continuing nature that will be executed by USAID through a series of sequential contracts, subject to continued need of the position and availability of funds.
7. PLACE OF PERFORMANCE: The United States Agency for International Development/Regional Development Mission for Asia (USAID/RDMA), Bangkok, Thailand with possible travel as stated in the Statement of Work.
8. SECURITY LEVEL REQUIRED: The successful candidate shall be required to obtain a Security Certification for Employment from Regional Security Office.
9. STATEMENT OF DUTIES
9.1. General Statement of Purpose of the Contract
The Asia Regional Training Center (ARTC) Participant Training Specialist manages the full range of in-service training activities for USAID/RDMA employees, regional participants from other USAID Missions, and other U.S. Government (USG) agencies, which include needs assessment, strategic planning, organizing, coordinating, and implementing activities, career development, and other training opportunities. The incumbent serves as a key resource to all USAID Regional staff on training-relatedmatters. S/he is responsible for the full life cycle of training and development delivery, exploring training gaps and identifying courses most in demand, ensuring tailor-made courses are properly designed, and determining appropriate delivery method. S/he also ensures courses are advertised, filled, evaluated, and redesigned to meet new and ongoing needs, in addition to programming courses in the training calendar to maximize participation and funds utilization. The incumbent participates with considerable weight on design teams for USAID-developed courses, as well as designing and delivering new courses to fill professional development needs of the Agency.
9.2 Statement of Duties to be Performed
A. Needs Assessment, Strategic Planning, Relationship Management: 35%
- Explores training gaps and leads Training Needs Assessments to determine learning and development priorities for USAID Missions’ staff in the Region. Uses surveys and focus groups as well as soliciting Missions in the region to determine training needs. Develops and/or procures courses to fill gaps.
- Solicits feedback from senior USAID managers, supervisors, and employees, primarily from the Region, but also worldwide, to focus training on the knowledge and skills to achieve USAID strategic goals and objectives.
- Develops uniform training plans for ARTC. Includes multiple sources and perspectives in strategic vision such as staff retention, mentoring programs, shadowing, and programs that increase employee engagement.
- Develops coherent, creative, and cost-effective Regional Training Plans, identifies resources in the Region, assists Executive Officers and Missions in standardizing their training plans, and identifies training priorities.
- Works with Human Capital and Talent Management’s Center for Professional Development (HCTM/CPD) and regional training centers to harmonize globaltraining schedules. Maintains collaborative and constructive relationships with HCTM/CPD.
- Builds and maintains effective working relationship with training and development key players such as HCTM/CPD, Bureaus, Missions in the Region, and vendors. Assures training and development partners have information about USAID, ARTC, students, and course goals and objectives.
- Contributes to ARTC’s vision and strategy. Bases programming on historical analysis of ARTC service reports and on demand by clients. Leads ARTC’s planning and activities for staff professional development in the region. Ensures training events are executed in accordance with overarching USAID goals and objectives.
- Leads Client Outreach team to identify, prioritize, and provide guidance to USAID employees on course curricula, as it relates to career and professional development.
B. Curriculum Development and Management: 35%
- Leads Curriculum Development team in the design, implementation, delivery, and quality control of ARTC’s tailor-made courses.
- Partners with Missions to build design, facilitation and coaching capabilities across the Region.
- Identifies and builds a broader community of “Subject Matter Experts (SMEs)” to deliver course content and support continuous learning.
- Consults with Executive Officers and Human Resources staff within the Region to understand individual, team, and mission development needs and propose solutions.
- Develops new curricula in coordination with Washington’s Center for Professional Development, and with subject matter experts.
- Leads standardization and formalization of new courses to assure proper learning outcomes, course descriptions, and integration with USAID University and the Center for Professional Development.
- Facilitates sessions, events, workshops, and/or courses as needed. Ensures Curriculum Development staff members are well-trained for training facilitation and delivery.
- Maintains “template” curricula in a variety of areas, such as communications, writing, team-building, and related professional development courses, as well as Training-of-Trainers courses, and is responsible for maintaining the ARTC database of USAID/RDMA trainers and locally developed course leaders.
C. Supervision, team effectiveness and development: 20%
- Provides oversight and supervision for Curriculum Development and Delivery team and Client Outreach team. Assigns work and reviews/evaluates the work of the team; provides on-the-job training and technical guidance; and ensures office coverage.
- Manages and develops the teams for ARTC’s learning and development delivery and overall USAID systems and processes.
- Creates and reports metrics that assess learning objectives and client outreach effectiveness.
- Optimizes usage of data collection, USAID university, and other platforms/tools.
D. Procurement and Administration: 10%
- Contributes to preparation of the annual ARTC budget estimation, including cost of salaries and benefits, activities related to training programs, office administrative expenses, travel and transportation, training materials procurement, Information and Technology (IT) and Audiovisual (A/V) equipment and services, printing, and other equipment.
- Actively participates in the selection of training providers, training materials, and proposed instructors; identifies sources through professional journals, training provider course catalogues and websites; prepares and/or evaluates scopes of work for submitted courses; interviews potential instructors, reviews course contents and manuals; and assists in course design.
- Assures smooth implementation of courses. Provides input to the Contractor Performance Assessment Reporting System (CPARS), when appropriate.
- Leads procurement requests for private sector or commercial training resources, as appropriate.
- Develops scopes of work for services required such as commercial training delivery.
- Reviews purchase requests for accuracy, receipts for services and units received, and invoices prior to submission to Executive Office (EXO)/Procurement and Office of Financial Management (OFM) for payment action. Monitors budget status throughout the fiscal year, and submits periodic reports to EXO, as required.
- Represents ARTC, EXO, and USAID on committees and working groups where a training/development point-of-view is needed.
The contractor is eligible for temporary duty (TDY) travel to the U.S., or to other Missions abroad, to participate in the "Foreign Service National" Fellowship Program, in accordance with USAID policy.
9.3. Supervisory Relationship
This position will be under supervision of the ARTC Manager or his/her designee.
9.4. Supervisory Controls
The incumbent provides full technical and administrative supervision to two Participant Training Assistants (Development and Delivery) and two Participant Training Assistants (Client Outreach).
10. AREA OF CONSIDERATION: This position is open to Cooperating Country National (CCN). Thai citizen or other country citizen lawfully admitted for permanent Thai residence is eligible to apply. Please note that USAID is not able to sponsor candidates for a Thai residency permit.
11. PHYSICAL DEMANDS: The work requested does not involve undue physical demands.
12. POINT OF CONTACT: Natthika/RDMA HR Assistant
II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION
1. Education: Bachelor’s Degree in Education, Liberal Arts, Communications, Business Administration, Social Science, International Relations, Human Resources, or related fieldis required.
2. Experience: Five (5) years of experience in human resources or adult education, with a focus on training and staff development or related experience. At least two years of thisexperience should have included oversight of training and facilitation of instructor-led training.
III. EVALUATION AND SELECTION FACTORS
1. Experience (40 points): Experience in human resources or adult education, with a focus on training and staff development or related experience. At least two years of this experience should have included oversight of training and facilitation of instructor-led training.
2. Knowledge (30 points):
- A professional knowledge in training, staff development services, modern learning management systems and tools, and adult learning practice including instructional design and assessment is required.
- A good working knowledge of standard office procedures, customer service practices and learning and development technology are required.
3.Skills and Abilities (30 points):
- Must be skilled in creating and facilitating blended learning programs with visually appealing presentations detailed facilitator guides for interactive sessions, participant materials, knowledge checks, and curated content.
- Must be confident in blue-printing, storyboarding and prototyping to move quickly and obtaining stakeholder feedback and early buy-in as well as adapting to meet evolving organizational needs.
- Must be able to maintains excellent knowledge of how people learn, stays current with trends and innovative approaches to adult learning.
- Must have good data analytic skills, project management skills and ability to prioritize work. Must be able to handle multiple projects simultaneously with a high level of accuracy, attention to detail and organization.
- Must be flexible, customer-oriented, and able to work under pressure. Must have excellent interpersonal skills and ability to lead a team.
- Must have good working skills with Google applications and Microsoft Office software, such as MS Word, Excel, PowerPoint, and ability to quickly learn and use other Agency-standard computer programs.
- Must be willing and able to occasional travel throughout the region to support ARTC program.
4. Language: Level IV – Fluent in speaking/reading/writing in Thai and English with a
valid TOEIC score of 855 is required.
To be considered for candidacy, applicants must address each criterion in their application as to how they meet the minimum qualifications required for the position mentioned in Section II, Item 1-2. If the application submitted fails to demonstrate eligibility, the application will be marked unqualified. It is the responsibility of the applicant to provide all pertinent information. Applications will be initially screened and scored for eligibility in accordance with the evaluation factors and points mentioned in Section III, item 1-3. Top-ranked candidates who meet the minimum qualification will be given a recruitment test. Applicants with passing marks from the recruitment test and with a valid TOEIC score mentioned in Section III, item 4 will be invited for an interview. Only shortlisted candidates for final interview will be notified of the selection result. The recruitment test and the interview will be structured around the evaluation factors mentioned above and will be conducted in USAID/RDMA Bangkok, Thailand. Reference checks will be conducted once the applicant pool is narrowed down to the top candidate(s). References may be obtained independently from other sources in addition to the ones provided by an applicant.
USAID/RDMA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.
IV. TO APPLY
Please follow the check lists and submission guidelines, posted on the official website: https://th.usembassy.gov/embassy-consulate/jobs/usaid-job-vacancies/ carefully and submit complete application package before the deadline.
Failure to follow the instructions will invalidate your application.
Contact : RDMArecruitment@usaid.gov
เจ้าหน้าที่ประจำสำนักงาน / Officerทรัพยากรณ์มนุษย์ / Human resources