Appraisal, Monitoring and Evaluation (AME) Officer

ACTED
Nonprofits / องค์กรไม่แสวงหาผลกำไร
1608
30 Jul 2021
07 August 2021

Department: AME

Position: Project - Appraisal, Monitoring and Evaluation (AME) Officer

No of Post: 1

Duration of Post: 3 months, with possibility of extension

Location: Pattani, Thailand

Vacancy Closing Date: 7 August 2021

Starting Date: ASAP

Background on ACTED

Founded in 1993, ACTED is an independent international, private, non-partisan and non-profit organization that operates according to principles of strict neutrality, political and religious impartiality, and non- discrimination. Based in Paris, France, ACTED now operates in 38 countries worldwide, with 400 international and 5000 national staffs. ACTED has a 250 Million Euros budget for over 400 projects per year. As the second French NGO, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

In Thailand, ACTED has been responding to the needs of refugees in camps by the Myanmar-Thai border since 2013. Specifically focusing on the two Northernmost camps (Ban Mae Surin and Ban Mai Nai Soi), near Mae Hong, ACTED provides livelihood support through integrated vocational training opportunities and a package to support access to income generation. In addition, ACTED intervenes in the Deep South of Thailand (Pattani, Narathiwat and Yala) since 2018; also providing vocational training and facilitating access to livelihood for vulnerable youth as a means to address youth unemployment in the South.

For more information, please visit our website at https://www.acted.org/en/countries/thailand/

ACTED is currently looking for 1 Thai national individual to fill the position of Project - Appraisal, Monitoring and Evaluation (AME) Officer

JOB PURPOSE

The Appraisal, Monitoring and Evaluation Officer is responsible for developing and implementation of appropriate and viable appraisal, monitoring and evaluation systems that are in line with the ACTED’s global AME procedures and contributing to ensuring that ACTED’s projects and programs perform as planned.

CHAIN OF COMMAND

Under the authority of: Country Project Development Officer

Working Relations:

Project Manager, Finance Manager, FLATs Officer, Internship Officer, Project Officer, Country Director

OBJECTIVES

1. Implement solid AME systems and mechanisms that are in line with global AME procedures and deliver effective research/outputs in a way to inform timely decision making and the adoption of sound corrective measures.

2. Ensure lessons learnt and best practices are discoursed and documented.

3. Contribute to the effective functioning of beneficiary complaints and response mechanism and enhance the trust and confidence of beneficiaries, identify areas of our work which need to be improved and ensure that ACTED learns from the feedback provided through this process.

DUTIES AND R ESPONSIBILITIES

1. Appraisal, Monitoring and Evaluation Systems

1.1. Technical and Systems Development

a) Contribute to the development and updating of the country AME work plan and AME frameworks for all ongoing projects;

b) Ensure that AME findings are reflected and their recommendations are incorporated in future concept notes, proposals and implementation plans;

c) Implement the AME policies and procedures as described in the ACTED AME standard guidelines and make sure that the tools are followed as applicable;

a) Contribute to an effective roll-out of M&E collection and reporting systems through training, site visits, and other technical support as needed.

1.2. AME Implementation and Management

a) Develop the ToRs and mission plans and carry out assessments, monitoring and evaluations (baselines, mid-terms, endlines) as reflected in the ToR and mission plan;

b) Develop and oversee the implementation of appropriate data collection and analysis instruments, methodologies (e.g. survey questionnaires, focus group discussions, key-informant interviews) and data/information dissemination/utilization plans;

c) Closely supervise data collection activities and ensure that data collection teams are organized and resourced as needed, and that they deliver as per field mission plans and according to data quality standards;

d) Maintain electronic and/or paper-based MIS systems for tracking and reporting all quantitative data and information including reporting on ACTED’s 16 global strategic program indicators;

e) Analyse AME data and produce reports, factsheets with useful statistical analysis and presentation (charts, tables, histograms, box plots) as necessary in a timely manner;

f) Measure and report on qualitative and quantitative input, process, output, outcome, impact, objective, and goal-level performance indicators for all projects;

g) Provide data to the Project Development Team for use in preparation of reports to donors and other stakeholders, as required;

h) Contribute to donor proposals and fundraising efforts (particularly logical-framework designs, formulation of SMART indicators and AME budgets) and reports;

i) Provide AME related capacity building and awareness to implementing partners and other institutions supported by ACTED as appropriate;

j) Represent ACTED in different forums on AME related issues when required.

2. Learning

a) Contribute to proactive dissemination and use of knowledge gained through AME activities among Project Managers, Technical Coordinators and Project Development Manager/Officers;

b) Contribute to organizing and facilitating learning events in order to capture best practices and lessons learnt when a project closes or as required;

c) Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influence the strategic development of future projects and activities;

d) Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.

3. Beneficiary Complaints and Response Mechanism

3.1. Oversight of the Beneficiary CRM (only applicable in the absence of an AME Manager)

Establish, implement and monitor the beneficiary Complaints and Response Mechanism (CRM) for the country mission in line with ACTED standard beneficiary CRM procedures;
Ensure the effective functioning of the beneficiary CRM and that beneficiary complaints/feedback is adequately captured, analyzed, addressed and responded to in a timely manner and utilized by the program and coordination teams;
Oversee the proper management of the project CRM central database;
Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.

3.2. Contribution to the Beneficiary CRM

Contributing to the implementation of the beneficiary Complaints and Response Mechanism (CRM) for the country mission in line with ACTED standard beneficiary CRM procedures;
Contribute to the proper management of the project CRM central database;
Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.

4. Other

Provide regular and timely updates on progress and challenges to supervisors and other team members;
Perform any other related activities as assigned by immediate supervisor.

Required Skills: