ThaiNGO

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I. GENERAL INFORMATION

1. SOLICITATION NO.: 72048622R10003

2. ISSUANCE DATE: December 24, 2021

3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: February 28, 2022/11:59PM Bangkok, Thailand local time

4. POINT OF CONTACT: Kevarin Phirakansakun/ RDMA Human Resources Assistant

5. POSITION TITLE: OPH Development Assistance Specialist (Regional Program Operations Team Leader)

6. MARKET VALUE: THB 1,890,087 – 3,307,648 per annum equivalent to FSN-12 in accordance with AIDAR Appendix J and the Local Compensation Plan of USAID/RDMA. Final compensation will be negotiated within the listed market value.

7. PERIOD OF PERFORMANCE: Five (5) years initial contract. The services provided under this contract are expected to be of a continuing nature that will be executed by USAID through a series of sequential contracts, subject to continued need of the position and availability of funds.

8. PLACE OF PERFORMANCE: The United States Agency for International Development/Regional Development Mission for Asia (USAID/RDMA), Bangkok, Thailand with possible travel as stated in the Statement of Duties.

9. ELIGIBLE OFFERORS: This position is opened to Cooperating Country National (CCN). Thai citizen or other country citizen lawfully admitted for permanent Thai residence is eligible to apply. Please note that USAID is not able to sponsor offerors for a Thai residency permit.

10. SECURITY LEVEL REQUIRED: The successful candidate shall be required to obtain a Security Certification for Employment from Regional Security Office.

11. STATEMENT OF DUTIES 

11.1. General Statement of Purpose of the Contract

The Development Assistance Specialist (Regional Program Operations Team Leader (RPOTL)) is located in the Office of Public Health (OPH), USAID/RDMA. S/he supervises and oversees the work of the OPH Regional Program Support team that backstops and ensures program design, evaluation, financial and fiscal integrity, health informatics and data to meet agency reporting requirements for the regional health portfolio.

In addition to ensuring regional program operations, the incumbent serves as the chief regional health monitoring, evaluation, and learning (MEL) specialist for health programs. In this capacity, the incumbent coordinates, designs and participates in the program evaluation and program audits in Thailand and across the region. In terms of complexity, this position has two distinct functions: 1) managing the business processes for the entire regional health portfolio (budget and procurement oversight and program planning and communications); and 2) overseeing region-wide monitoring, evaluation and learning plans and reporting activities.

The incumbent also troubleshoots activities along with Global Health (GH)/Office of Country Support (OCS), providing a regional perspective on problem-solving. The incumbent advises the OPH Director and client mission health teams on project and activity turnaround and tracks progress.

11.2   Statement of Duties to be Performed

A. REGIONAL PROGRAM OPERATIONS, LEADERSHIP AND REPRESENTATION: (50%)
• Leads the Regional Program Operations Team by providing daily direction, oversight organization and communication to ensure that contact with client missions, organizational, procurement, design, evaluation, monitoring, other program requests and other works tasks assigned by RDMA are handled in a timely, efficient and knowledgeable manner and followed up, as appropriate.
• Supports and fosters teamwork and collaboration to improve work products for client missions. Recommends and develops operational procedure that can support improved coordination and customer support and advising the OPH Office Director and Deputy Director of issues that remain unresolved and propose options for resolution.
• Supports and fosters teamwork and collaboration to improve processes across the OPH programs and actively participates in the OPH senior management team meeting. Recommends and develops organizational policies that support improved coordination and client support.
• Fosters a client service feedback to better monitor and serve regional missions including suggesting methods to improve efficiency to internal and external clients service team culture.
• Ensures development and implementation of teamwork that produces adequate tracking, communication, accurate record-keeping related to OPH service support in documentation, messaging, for all client missions including OPH staff. Maintains and improves a customer service culture for results and builds on suggestions by client missions.
• Serves as Acting OPH Office Director or Deputy Director in his/her absence and performs representational duties as requested by the OPH leadership.
• Articulates Regional health trends for RDMA Strategic Plans. Provides advanced and highly specialized expert advice, guidance and recommendations to client missions and ensures that all administrative requirements related to OPH program operations are completed fully and in a timely manner.
• Represents OPH on TDY consultations in diverse countries across Asia.
• Provides technical advice on project/activity turnaround for projects that fail to meet deliverables or program targets or need a regional perspective and advice on problem diagnosis and follow-up plans including amendments, elimination of faltering components or closure.
• Assists Contracting Officer’s Representatives/Agreements Officer’s Representatives (CORs/AORs) in learning from monitoring and evaluation efforts. Ensures that all related documents are of high quality and follow USAID program planning policy, Regional Development Cooperation Strategy (RDCS) and Agency goals.
• Coordinates health design teams and supports Activity Managers and CORs/AORs by ensuring that all activity approvals, authorizations, pre-solicitation, and pre-obligation requirements are met prior to the obligation/sub-obligation of funds to specific programs and activities and functions as the OPH liaison to the Regional Office of Acquisition and Assistance (ROAA), the Regional Office of Financial Management (ROFM), and Program Office (PRO) in all phases of pre- and post-award procedures.
• Serves as chairs or member of RDMA or client mission technical evaluation committees (TEC) for new activities or technical service contracts.
• Coordinates OPH inputs for the drafting and refinement of narratives for selected sections of the annual Operational Plans, Mission Resource Requests, Performance Plan Reports, Congressional Notifications, and other reporting requirements. Supports preparation of oral and written briefings for other staff members including new employees.
• Ensures that USAID rules and regulations are followed for a variety of actions as OPH’s main liaison for procurement actions such as justification waivers, scopes of work, competition requirements, and cooperative agreement amendments. Facilitates all OPH-related administrative requirements and approvals in consultation with the OPH Office Director and Deputy Director.
• Provides highly specialized expert advice to OPH technical staff by tracking and ensuring completion of legislative and legal considerations, including compliance to global health earmarks and directives, periodic portfolio performance and financial reviews, annual gender action planning; and other requirements as may be required in reporting implementation progress and performance.
• Oversees the entry of Global Acquisition and Assistance System (GLAAS) information and provides quality assurance of financial information into databases for management and oversight purposes including the correct entry of pre-obligation checklists. Ensures that OPH GLAAS requisitions are appropriately entered and tracked.
• Coordinates and works with A/CORs in activity level budget planning and analyses, tax and custom duties reporting, and other privileges for USAID-funded activities, as well as audit planning, management, and resolution.
• Oversees the budget officer to ensure accurate tracking and management of bilateral and regional budgets by account. The budget is highly complex with three different sub-accounts all with different reporting requirements funding, accruals and expenditures of implementing partners (IPs).
• In consultation with the OPH Office Director and members of the OPH senior management team, the incumbent will recommend regional short-term technical assistance options to client missions and will develop scopes of work to cover these requirements. S/he is expected to serve on multiple regional health evaluations, or management review teams across the region each year.

B. MONITORING, EVALUATION AND LEARNING (MEL) AND PROGRAM REPORTING: (40%)
• Develops and refines systems, processes, tools, and criteria for the MEL components of project and activity design and management for use by RDMA/OPH.
• Coordinates closely with the RDMA M&E Specialist in PRO and the OPH Development Assistance Specialist (Budget) at the design phase of the project to ensure adequate measures and funds are in place to accurately assess the activity and document results.
• Develops and maintains a comprehensive Evaluation Plan for OPH by reviewing with each A/COR the evaluation needs and priorities. Develops and reviews drafts scopes of work for evaluations, data quality assurance plans and site monitoring systems.
• Supports assessment and evaluation design and/or conducting assessments and evaluations as a virtual or in-country Advisor with substantial assistance envisioned in the region’s smaller missions. Contributions to written reports reflect an understanding of assigned areas of responsibility, and that document that a wide variety of sources and points of view to draw conclusions.
• Leads all OPH performance monitoring plans and annual work plans, in coordination with the OPH Director and Deputy Director, as needed, and with PRO to ensure consistency of individual project work and monitoring plans with the broader health monitoring plan.
• Works across OPH teams and across client missions to coordinate completion of various USAID reporting requirements including: The Annual Performance Plan and Report (PPR); the portfolio reviews, Congressional notifications and other reports such as the quarterly President’s Emergency Program for AIDS Response (PEPFAR) Oversight Accountability Response Team (POART) report reviews for PEPFAR.
• Drafts and oversees the execution of the regional performance management plans (PMPs) and client mission project and activity PMPs as needed. Conducts office-wide analyses and prepares documentation to resolve audit findings and recommendations.
• Leads the OPH team in the introduction and roll-out of new digital tools and serves as the regional thought leader on digital health.
• Fosters enhanced South to South exchanges across countries to share lessons learned and evaluation findings.
• Participates in in-person or virtual consultations with relevant USAID health staff and IPs.
• Identifies and executes appropriate agreed upon evaluation methodology, field work, research, reporting and deliverables as requested. Keeps the Office Director apprised of all issues on a regular basis.
• Conducts original research and collects resources and information for client missions including special requests for assessing new areas of intervention and prepares strategic analysis and/or reporting documents.

C. DATA ANALYSIS AND HEALTH INFORMATICS: (10%)
• Amalgamates and triangulates data from PMI, PEPFAR Data Quality Assurance (DQA), Site Improvement and Monitoring Surveys (SIMS) and other health data sets to draw conclusions about regional health trends to inform RDMA strategies. The incumbent is expected to provide advisory services along with HIV and Malaria subject matter experts on improving site level tracking across the region.
• Provides hands-on learning for OPH team members and client missions on new digital tools and applications, data visualization and new software applications for health.
• Tracks, analyzes and summarizes mission performance monitoring data using graphs, maps, and charts to facilitate client mission decision-making.

The contractor is eligible or temporary duty (TDY) travel to the U.S., or to other Missions abroad, to participate in the "Foreign Service National" Fellowship Program, in accordance with USAID policy.

11.3. Supervisory Relationship
The incumbent reports directly to the Director of the Office of Public Health or his/her designee.

11.4. Supervisory Controls
The incumbent directly supervises an FSN-10 Development Assistance Specialist (Budget) and an FSN-10 Development Assistance Specialist (Development Outreach and Communications Specialist and Knowledge Management (DOCS/KM)).

12. PHYSICAL DEMANDS:  The work requested does not involve undue physical demands.


II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

1. Education: Master’s Degree in a field of public health planning (MPH), social science, public administration, development planning or business administration (MBA) is required.

2. Experience: Five years of increasing responsibility in collection, analysis, evaluation, and presentation of information and the tracking of a project or program portfolio as related to health program, medical product(s) or health services with Government, non-government organization (NGO), donor, international organization or private sector health company is required. Direct managerial experience for health sector projects, products, services or related development projects in several Asian countries served by RDMA is required for this position.

3. Language: Level IV – Fluent in speaking/reading/writing in Thai and English (a valid TOEIC score of 855 or USAID-administered English Level IV is required)

III. EVALUATION AND SELECTION FACTORS
The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. The FAR provisions referenced above are available at https://www.acquisition.gov/browse/index/far

Application Rating System
The application rating system factors are used to determine the competitive ranking of qualified offerors in comparison to other offerors. offerors must demonstrate the rating factors outlined below within their application and/or resume, as they are evaluated strictly by the information provided. The rating factors are as follows:

1. Experience (35 points):
Additional points will be given for relevant experience above the minimum requirement, which may include direct experience in development agencies and/or international organizations.

2. Knowledge (30 points):
● Demonstrated knowledge of HIV/AIDS, health security, malaria prevention and control and maternal, child and reproductive health interventions in one or more client countries in Asia.
● Demonstrated an understanding of the structure of key multilateral donors such as the Global Fund, the World Bank and the Asia Development Bank.
● Demonstrated knowledge of Project or Medical Product Management Tracking tools and digital technologies.
● Demonstrated knowledge of Asia’s development challenges, priorities and opportunities.

3. Skills and Abilities (35 points):
● Demonstrated excellent interpersonal skills, including diplomacy and tact, to work effectively with people at all levels in a culturally diverse environment. Demonstrated an ability to work independently and perform at a high level with minimal supervision.
● Demonstrated an ability to communicate information in an objective, transparent, accurate, and concise oral and written forms.
● Demonstrated an ability to prepare professional quality reports and present information, analyses, and recommendations in clear written and oral formats in English.
● Demonstrated excellent interpersonal and teamwork skills, and the ability to develop and maintain strong working relationships with a variety of internal and external points of contact.
● Demonstrated excellent analytical, technical and project management skills to review and provide substantive feedback on concept papers, proposals, program descriptions/scopes of work, performance reports, and other technical and programmatic documents.
● Demonstrated an ability to use computer and office software such as Microsoft Office, Google Suite, web-based databases, and electronic filing. Ability to learn and use Agency specific software related to work software with efficiency.
● Demonstrated an ability to travel both domestically and internationally.

Total Application Rating: 100
Recruitment Test: 100
Interview Performance: 100
Total Possible Points: 300

SELECTION PROCESS: 

To be considered for candidacy, offerors must address each criterion in their application as to how they meet the minimum qualifications required for the position mentioned in Section II, Item 1-2. If the application submitted fails to demonstrate eligibility, the application will be marked unqualified. It is the responsibility of the offeror to provide all pertinent information.

Applications will be initially screened and scored in accordance with evaluation factors and points mentioned in Section III, item 1-3. Offerors in a competitive range will be given a recruitment test. Offerors with passing marks from the recruitment test and either 1) a valid TOEIC score or 2) USAID-administered English Level IV mentioned in Section II, item 3, will be invited for an interview. The recruitment test and the interview will be structured around the evaluation factors mentioned above. The successful offeror will be selected based on a review of his/her qualifications, work experience, knowledge, skills and abilities; a written test; an interview; and the results of reference checks. References may be obtained independently from other sources in addition to the ones provided by an offeror.

Only offerors within a competitive range will be contacted. No response will be sent to unsuccessful offerors.

IV. TO APPLY
Please follow the check lists and submission guidelines, posted on the official website: https://th.usembassy.gov/embassy-consulate/jobs/usaid-job-vacancies/ carefully and submit complete application package before the deadline.

  Failure to follow the instructions will invalidate your application.