ThaiNGO

Purpose of Position:  

Scholars of Sustenance (SOS) is a locally registered non-profit foundation.  Over the past five years, we've successfully proven our food rescue model to fight food waste in Thailand.  We are seeking to expand our operations, hence requiring the development of technical and system capability!  In the coming year we'll be the leading agent in National Food Bank initiative in Thailand, developing the matchmaking platform, expanding our reach to the national level. Through well-strategized and well-funded projects, the position of Technical and System officers will be essential to ensure all of technical tasks in the foundation to operate smoothly and support the overall system in the organization.   

Job Description:  

1. Operate, maintain, and develop the technical support system within the organization. 

2. Plan operational system workflow for internal training and online-learning session. 

3. Coordinate with technical vendor and collect technical support issues according to the needs and development plans. 

4. Communicate with Key stakeholders and potential sponsor for the platform. 

5. Seek out the potential proposal in funding sponsorship for the technical environment in the organization. 

6. Identify technical needs from internal team and external technical resource to maintain and operate the Cloud Food Bank Platform. 

7. Response to possible internally and externally troubleshoots and technical requests, and resolve the issues if capable.  

8. Coordinate internally and externally to ensure the project activities will be effectively conducted as planned.  

9. Performs other tasks as assigned. 

Qualifications: 

1. Thai Nationality 

2. Bachelor’s Degree in related field, Bachelor Degree in Computer OR Software Engineer are advantage 

3. Fresh Graduate are welcome, 1-2 years of working experience in technical support for NGOs background are advantage 

4. Service-minded, good problem-solving skill, Can-Do attitude 

5. Willingness to perform a variety of tasks 

6. Ability to work autonomously in a multi-cultural environment 

7. Proficient in Microsoft Word, Excel, and PowerPoint 

8. Proficient in Microsoft Software Environment: Exchange, SharePoint, OneDrive are advantage 

9. Proficient in Website Software Environment: CMS System, Firebase, WordPress, and Wix are advantage 

10. Experience with any of: Webservice API, XML, Json, C#, C++, iOS or Android are advanced advantages   

11. Good command of English both written and spoken 

12. Good communication and presentation skills and can work independently 

Key Relationships:  

• Internal Team: Report to Project Supervisor under Outreach Team, Coordinate with Operations Team, and Local Managers. 

• External Stakeholders: Office visitors, Key Stakeholders, and Governmental Agencies  

Work Time:  

• 40 hours a week, must be able to work some evenings and weekends. 

• Vacation 10 days and 14 public holidays. 

• Sick leave with doctor’s proof after 3-day period, up to maximum 30 days. 

• Probation period of 90 days. 

Compensation: 

• Negotiable based on experience. 

• Health coverage after probation period of 90 days. 

How to Apply: 

•  Please submit a current CV/resume to Khun Chalee (HR & Admin Officer) at chalee.r@scholarsofsustenance.org   

• Only short-listed candidates will be contacted.  

• Due to the urgency to fill this post, interviews may take place prior to the closing date; candidates are advised to apply as soon as possible.

Location: 77 Lan Luang Rd, Wat Sommanat, Pom Prap Sattru Phai, Bangkok 10100