ThaiNGO

Office/Unit/Project Description

The Regional Bureau for Asia and the Pacific (RBAP) of UNDP concentrates its efforts on developing the region’s capacity to promote and accelerate action on its progress towards achieving the Sustainable Development Goals (SDGs).  It implements the UNDP Strategic Plan in Asia and the Pacific and delivers on UNDP’s partnerships within the region and with development actors in the region. The Bangkok Regional Hub (BRH) of RBAP is the regional presence which supports the work of the 25 offices across Asia and the Pacific.

The Operations Support Team (OST) of BRH is a provider of a variety of time-sensitive operational services to clients of the Hub, the UNDP Thailand Country Office and other agencies which UNDP supports in Thailand.

Under the overall direction of the Manager, Operations Support Team and direct supervision of the HR Analyst,            the HR Assistant works in close collaboration with other units of OST, programme and project staff in the Bangkok Regional Hub, Thailand Country Office of UNDP and other UN agencies staff to exchange information and ensure consistent service delivery.

Scope of Work

Ensures implementation of HR strategies through:

• Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies;
• Input to BRH business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.

Implement HR services through:

• Acts as focal point for recruitments;
• Processes applications for vacancies, including preparing and maintaining case files for candidates, arranges for exams and interviews;
• Assists in the evaluation and screening of candidate applications;
• Assists in filling of posts, including initiating and following up on reference check and academic qualifications, and preparing relevant documentation required for recruitment related meetings;
• Maintains vacancy announcement files and tracks status of vacancy announcements;
• Maintains proper filing system for HR records and documents;
• Processes clearances and necessary documents for separation;
• Provides information for cost-recovery for HR services provided by UNDP to other units or Agencies.

Provide general HR related support through:

• Updates recruitment status.  Monitor backlog and raise the issues to the attention of HR Analyst or HR Associate;
• Prepares routine correspondence, memorandum, reports and forms;
• Prepares supporting documents for HR related payments;
• Manages file archiving and disposal in accordance with established standard; 
• Performs general support duties as assigned.

Institutional Arrangement

Under the overall direction of the Manager, Operations Support Team and direct supervision of the HR Analyst, the HR Assistant works in close collaboration with other units of OST, programme and project staff in the Bangkok Regional Hub, Thailand Country Office of UNDP and other UN agencies staff to exchange information and ensure consistent service delivery.

Competencies

Core

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:  LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:  LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:  LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Business Management - Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Business Management - Customer Satisfaction/ Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understsand the real customers’ needs

HR Recruitment - Recruitment design and management: Knowledge of, ability to design and manage end to end recruitment processes

HR Recruitment - Assessment and selection: Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms, ability to effectively align them with specific recruitment needs

Minimum Qualifications of the Successful NPSA

Minimum Education Requirements: Secondary Education is required.  University Degree in HR, Business, Public Administration or related fields

Minimum Years of Relevant Experience: Minimum 5 years for Secondary School, or 2 years for Bachelor’s degree holder, of progressively responsible HR and/or administrative experience is required at the national or international level.

Required Skills: Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and experience in handling of web-based management systems.

Desired skills in addition to the competencies covered in the Competencies section: 

• Experience in HR recruitments would be a distinct advantage.
• Experience working within the UN system would be desirable.

Required Langugaes: Fluency in English and Thai.

The following documents shall be required from the applicants:

1. Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
2. A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
3. Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as  reports, presentations, publications, campaigns or other materials.

Application to be submitted online at: LINK

Closing Date               :      19 April 2026 (11:59 PM, Bangkok Time)