ThaiNGO

Innovative Human Rights NGO Seeks 

Human Resources & Admin Officer in Bangkok, Thailand

About Asylum Access

We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power. 

Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and empowers them to make choices about their own lives.

Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.

Department Description

Asylum Access Thailand (AAT) Finance and Operations Team has the overall responsibility of overseeing and managing financial monitoring and reporting with the maximum accountability. Our team works to ensure smooth operations, provision of effective financial management, and strong oversight for the AAT internal control system. We work closely in full compliance with Asylum Access Headquarters (AAHQ), donor rules and regulations, including national laws. 

Position Description

The Human Resources & Admin Officer will be responsible for overseeing all aspects of HR operations, including payroll management, recruitment, employee relations, performance management, training and development, compliance, and HR policy implementation as well as the day-to-day running of the AAT office. This role requires a well-rounded individual with excellent time management skills, the ability to effectively communicate with a wide range of stakeholders, a strong knowledge of HR best practices and someone who is well-organized. 

Key Responsibilities

Human Resource Management 50%

• Manage the end-to-end recruiting, onboarding and offboarding process;

• Collaborate with hiring team members to identify staffing needs and onboarding plan;

• Facilitate and ensure exit interviews are conducted for all existing staff and VAs; analyze feedback and send interview and analysis information to AAHQ for record-keeping;

• Ensure all staff members and volunteers leaving AAT return the organization’s assets, submit a proper handover note and complete major tasks before final payment is released;

• Lead work permit and visa application processes for international staff and volunteers, including Department of Employment and Immigration liaison;

• Serve as a trusted advisor to employees and management on HR-related matters;

• Monitoring staff performance and attendance including setting up of structure and processes for disciplinary action;

• Handle employee relations issues, including conflict resolution, disciplinary actions, and grievances;

• Implement performance management processes, including goal setting, performance appraisals, and development plans;

• Maintain an up-to-date contracts and agreement related to staff, consultant and other external parties;

• Ensuring the health, safety and wellbeing of all employees;

• Maintain and regularly update the Staff Handbook, conduct training sessions, and ensure all employees understand and comply with policies;

• Identify training needs and develop training programs to enhance employee skills and workplace related topics;

• Facilitate training sessions and workshops on various HR-related topics, such as diversity and inclusion, leadership development, and compliance training;

• Administer payroll processes and ensure deductions and benefits comply with Thailand regulations and labour laws in a timely manner.

Administration and Office Management 50%

• Assist in day-to-day administrative activities for AAT offices, ensuring efficient day-to-day functionality and responsiveness to staff needs;

• Provide, procure and maintain office supplies, equipment and stationery according to AAT procurement policies;

• Closely work with program and project staff to support project activities procurement as needed;

• Ensuring the availability of internet, electricity, and necessary office supplies at all times and liaising with relevant service providers when any such issues arise;

• Maintain office maintenance schedules and coordinate repairs for office facilities and  equipment;

• Process office bill payments and expenses and manages cheque payment with the bank and vendor;

• Manage petty cash replenishments, ensuring accurate documentation and compliance;

• Manage community volunteer payment, ensuring accurate and timely disbursement;

• Manage and monitor AA and AAT shared drives to make sure that the files at national operations have been constantly updated into AAT shared drive. Ensure all departing staff have uploaded all documents into the shared drive;

• Managing AAT’s room booking calendar;

• Focal point in organizing the office event. 

• Other tasks as assigned by a supervisor.

Reports to: Asylum Access Thailand’s Director of Operations

Minimum Qualifications

• Fluent in English and Thai, including solid writing skills in both languages

• Demonstrated experience in human resources

• Impeccable attention to detail

• Demonstrated experience in recruiting qualified candidates and managing hiring processes

• Solid organizational and project management skills; ability to manage multiple projects at once, to see projects through to completion, and to take initiative

• Strong working knowledge of Google Apps (Gmail, Google Drive, Calendar, Docs) and Microsoft Office

• Interest in international human rights and/or refugee rights and/or related topics

• Ability to work with diverse individuals and groups

Preferred Qualifications

• Experience in BambooHR or similar HRIS

• Experience in project management

• Graduated in Administration, Human Resources, or related careers

• Knowledge of the Thailand Labour Law

• Minimum of two years' experience in personnel management, preferably in civil society organizations

• Ability to organize and work with diverse and multicultural teams

• Willingness to work under pressure and with a good level of autonomy

• Good organization and systematization skills of work

• Motivated about the mission, vision and work approach of Asylum Access Thailand

Hours and Location of Work

The Human Resources & Admin Officer is a full-time, fixed term contract up to June 2026 based in our offices in Bangkok, Thailand. The contract can be renewed subject to the agreement of both parties and where funding permits. Candidates should be aware that some flexibility regarding working hours is required in order to take out of hours calls and meetings with international colleagues. 

Salary and Benefits

Position comes with a competitive nonprofit salary, and a robust benefits package.

Application Instructions to Candidates 

Send your resume and a cover letter via Asylum Access online portal BambooHR by 14 September 2025. In your cover letter, please describe your reasons for applying, relevant qualifications, preferred start date, expected salary and how you learned about the position.

Asylum Access is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We value the expertise of those who have experienced displacement, and encourage people with such lived experience to apply.

For more information about our organization, visit www.asylumaccess.org.