ThaiNGO

About FHI 360

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: Technical Officer - Data Applications, LINKAGES Project – Thailand

Description:

LINKAGES is a USAID-funded project managed by FHI 360 aimed at accelerating the Thai HIV/AIDS response to recruit, reach, test, treat and retain populations in HIV prevention, care, and treatment services. The project will focus primarily on members of key populations (KPs) at highest risk for becoming infected with or transmitting HIV, including men who have sex with men (MSM) and transgender (TG) women, people who inject drugs (PWID) and female sex workers (FSW).

Job Summary / Responsibilities:

The “Technical Officer, Data Applications” provides high-quality administration, configuration, management, and facilitation of digital tools for the collection and processing of LINKAGES program data.

 KEY RESPONSIBILITIES:

-Help to manage LINKAGES’ mobile data collection application, called “eCascade,” which is built on Dimagi’s CommCare platform and is used by LINKAGES Thailand and Laos. Help to manage a number of related applications used by LINKAGES to process the resulting data.

-Perform modifications and adjustments to the mobile data application. This includes adjusting the questions, answer options, or other app aspects, while keeping an extremely close eye on the possible side-effects or implications of these changes.

-Carry out administration of the mobile data application. This would include such tasks as running data exports for certain date ranges and certain sets of users; creating new mobile user accounts when we bring new users to the system; preparing new phones for distribution to users; going into older data records and making corrections to data that had been incorrectly entered.

-Use Excel and other applications to determine answers to specific questions about our data and calculate requested totals.

-Administer other data-related applications. This includes running VBA macro applications to perform analysis and calculations on Excel data; running QR code generation applications to produce unique recruitment coupons; working with other data visualization applications to generate charts; etc.

-Serve as a liaison to provide ongoing assistance and support to the many organizations that use our mobile application. This includes helping organizations to ensure correct data entry practices and understand the correct application use, and answering their questions and providing help. Create written Thai-language materials to assist with this goal. Provide occasional face-to-face training in these concepts.

-Communicate with software developers, coders, or other agencies/partners that are building data applications to work with LINKAGES data to give clarification on the structure or function of our systems.

-Communicate with other projects or organizations that are considering launching a mobile application similar to ours, to provide assistance and support.

-Provide input and assistance on other digital/ICT tasks and initiatives as needed.

QUALIFICATIONS:

-BS/BA or MS/MA degree, and work experience in environments addressing complex needs that involve ICT solutions and reporting of data.

EXPERTISE:

-Experience in solving problems with a wide variety of computer applications. Substantial experience with Microsoft Excel is required. Experience in the use of database applications such as Access, various web-based applications, and comfort in a wide range of other computer applications.

-Ability to apply very accurate logic in filtering and tallying data reports to arrive at desired totals. Ability to be extremely detail-oriented in understanding the effects of a change to data fields and configurations.It will help to be familiar with basic coding concepts, and to understand common formulas for logic and calculation.

-The ability to move frequently between a number of separate ICT skills, and apply an experimental mindset, to achieve goals in an innovative environment.

-Experience with use of mobile devices to achieve goals, and experience with configuring Android phones and mobile data plans.

-Strong interpersonal communication skills. This team member will work with colleagues on various teams to explain concepts and arrive at solutions to issues. Therefore, the ability for clear communication, warm interpersonal relations, and professionalism is essential.

-Real skill in giving clear explanation of new concepts. Ability to give training presentations to groups of people.

-Comfortable working independently, and ability to manage high volume work flow.

-Sensitive and sympathetic to cultural differences, and understanding of the political and ethical issues in the areas of HIV/AIDS.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

-Usual office working conditions; ability to travel domestically at least 5-10%.

TYPE AND NATURE OF CONTACTS:

-Routine coordination with FHI 360 employees and consultants, on-site and in the field and resolve problem situations with tact.

-Professionally represent, as assigned, selected LINKAGES Thailand activities and other organizations including donors, and international and local partners.

-Interact with implementing partners, and FHI 360 colleagues working on LINKAGES Thailand.

NOTE:  Applicant must be eligible to work in Thailand. No expatriate benefits or allowances provided.

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

We offer competitive compensation and an outstanding benefit package. Interested candidates, please register online through FHI 360’s Career Center at https://jobs-fhi360.icims.com/jobs/17317/technical-officer---data-applications%2c-linkages-project---thailand/job

FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities.