ThaiNGO

Shaping a stronger Oxfam for people living in poverty.

Team Purpose

To recruit, retain and develop financial supporters of Oxfam, to grow their lifetime value and to deepen their engagement and commitment to Oxfam and its cause, through financial and non-financial support. 

Job Purpose

To increase Oxfam Thailand Foundation achievement of fundraising KPIs by working closely with external stakeholders and fundraising teams to improve the quality of fundraising process, handle administrative tasks, and to deal with inbound supporter relationship queries.

Dimensions:           

• Management of agency / supplier relationships
• Efficient logistical skills
• Strong administrative skills
• Management of expenditure budgets
• Required to operate to tight deadlines
• Pro active and resourcefulness
• Ability to think and plan ahead with autonomy
• Strong interpersonal skills
• Ability to train and facilitate

Key Responsibilities and Accountabilities

1. Administrative and Support Tasks

• Manage inventory and stock control of mission critical tools for field operations.
• Process, collect and quality control HR documentation for Adecco processing.
• Staff attendance reconciliation, tracking holidays, paid time off, sick days and reconcile with performance report from the National Face to Face Fundraising Manager (F2F) Manager.
• Assist F2F Manager with collecting relevant data for fundraising KPI reports, including, but not limited to, individual fundraiser performance, site performance, and incentive performance reports.
• Handle logistics and participate in interviews and trainings for fundraisers.
• Provides front line/operational advice to managers and specialists, influences decisions that can affect overall fundraising program in Thailand.
• Deputise for F2F Fundraising Manager as required

2. Supporter Relations and Donor Data Integrity

• Quality control, audit and processing of donor forms and Waysact new donor sign ups
• Processing of donor forms.
• Daily communication with new donors through welcome and verification calls
• To answer inbound donor queries and changes requested by donors
• Save cancelling or burnt donors by convert donors to an appropriate payment method and amount.
• Route donor information calls or emails through appropriate channels.

3. Petty Cash Administration

• Manage petty cash process which includes reconciliation, distribution, budget projections and requisition of advance petty cash.

Technical Skills, Experience & Knowledge

Essential

• Experience of Face to Face fundraising
• The ability to communicate in Thai and English
• Excellent verbal communication skills
• Strong attention to detail and driving efficiency
• Strong interpersonal skills with confidence, determination, resilience, initiative and good team working skills.

Desirable

• Experience of working with external agencies
• Experience of logistics and administration – preferably in a similar role
• An interest in the cause of global poverty and a passion for personally making a lasting difference

Apply now!

If you are interested in the position of Regional Finance and Administrative Officer or know someone who might be, please visit https://jobs.oxfam.org.uk/vacancy/5862/description to find out more information. Or visit our website www.oxfam.org.uk/jobs using the job reference number INT3368.

***This is a national hired post, we will be unable to obtain visa and work permit for a non-Thai national. ***