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Mekong Institute

Vacancy – Knowledge Management (KM) Officer, Communication and Knowledge Management Department, Mekong Institute, Khon Kaen, Thailand

Mekong Institute

Mekong Institute (MI) is an intergovernmental organization owned and operated by the six Greater Mekong Sub-region (GMS) countries it serves, with a mission to provide capacity development services and products that enhance regional development, cooperation and integration. To respond to changes and evolving needs in the GMS, MI currently prioritizes the regional integration of Cambodia, Laos, Myanmar and Vietnam workforces for more equitable and inclusive economic growth. Further, MI is expanding its traditional portfolio to position itself as a GMS-based knowledge-center of excellence with increased institutional capacity for policy research and other services related to economic integration and development disparities.

Knowledge Management (KM) Officer, Communications and Knowledge Management Department

We are seeking a Knowledge Management Officer for Communication and Knowledge Management (CKM) Department under the general direction of Director of CKM. The position is based at Mekong Institute, located on Khon Kaen University campus, Northeast Thailand. Khon Kaen, a growing city, is the commerce and political center of Northeastern Thailand and an important gateway to other GMS countries.

Key deliverables

• High quality of Knowledge management practices, interesting and informative, and follow MI’s policies and procedure
• High quality of MI’s knowledge product and services, efficiency and effectiveness, and in line with MI’s strategic plan
• Quality control of MI’s website and e-learning portal communicating effectively
• Strong networks with MI staff as well as external partners to support promotion of MI’s knowledge services

Main deliverables, responsibilities and tasks

• Provide guidance and advice on knowledge management best practices, standards, policies and procedures to significantly improve the quality and impact of MI’s knowledge products and services as well as to enhance the efficiency and effectiveness in line with MI’s Strategic Plan;
• To ensure documentation and learning from the website and e-learning portal is shared and communicated effectively;
• Turn MI’s E-Library into the most relevant source material available for preparing a research paper, case study, thematic publication, keynote address or any other similar requests;
• Develop databases and online web portals for information and knowledge dissemination and exchange;
• Provide capacity building activities and technical assistance to strengthen and empower users to generate, collect, use and share knowledge;
• Graphic Design skills to improve and edit art-work, photos, charts and other graphic elements;
• Liaise with other Departments in the promotion of knowledge services;
• Perform other duties as assigned.

Required qualifications, skills and experience

• Experience with Knowledge Management, workflow tools, knowledge representation, information architecture methodologies along with assessing the usability and effectiveness of deployed knowledge is required.
• Master degree in Information management, Communications or other related fields.
• Good in English writing.
• Strong user-centered design and research practices
• Ability to articulate and document business requirements and design concepts
• Experience managing software and information life-cycle
• Strong cross functional and cross organizational integration skills
• Proven project management, process management, and operations management skills
• Willing to live and work in Khon Kaen of Thailand

Desirable

• Experience with Knowledge Management, workflow tools, knowledge representation, information architecture methodologies along with assessing the usability and effectiveness of deployed knowledge is required.
• Knowledge of GMS and development issues
• Skills in any of the GMS country languages

If you have the skills and experience to exceed in this position, and are passionate about equitable and inclusive economic growth in GMS, please send your CV and cover letter, to hr@mekonginstitute.org by 15 August 2017, titled ‘KM Officer’.

Please note that only applications successful in progressing to the next stage will be responded to.

Closing Date               :      19 April 2026 (11:59 PM, Bangkok Time)