ThaiNGO

Program Manager (Child Protection and Case Management) – Baan Dek Foundation (Chiang Mai)

Baan Dek Foundation (BDF) is a non-profit, non-political and non-religious organization based in Bangkok & Chiang Mai. BDF supports access to essential services for more than 1,500 disadvantaged children and their families living in construction sites and slums. Through specifically tailored educational programs and flexible individual support, Baan Dek Foundation protects vulnerable children, enables families to become self-sustainable and provides opportunities for a better future.

Job Description

Job Title

: Program Manager

Type of Contract

: Full-time position, 1 year contract (with possibility of extension)

Department

: Programs Department

Location

: Chiang Mai (with occasional work trips to Bangkok and Thai border regions for field research)

Expected Start Date: 

: ASAP

Baan Dek Foundation is currently looking for a professional and dedicated Program Manager who will commit to contributing to the overall goals of Baan Dek Foundation in Chiang Mai.

The employee will work under direct supervision of the Director of Programs in Chiang Mai.

Role and responsibilities include - but are not restricted to:

PROGRAM DEVELOPMENT, COORDINATION AND SUPERVISION

• Supervise and support BDF’s social workers in the coordination and the implementation of field activities;
• Together with Management, Impact Advisors, and social workers, create and develop appropriate tools to address the needs of the communities, ensuring – at all times – that all projects are conducted in accordance with BDF’s Child Protection Policy, ethical standards, and best practices; and
• Contribute within the Management Team to the general strategy and vision of BDF.

PROGRAM IMPLEMENTATION

• Support the Management Team in the design, implementation, evaluation and achievement of our projects’ objectives;
• Together with social workers, conduct outreach around Chiang Mai in order to implement BDF’s ‘Chiang Mai Framework for Action’ in construction site camps and Slums with high populations of children;
• Engage the team in high-quality social work practice to support beneficiaries and to develop sustainable situations;
• Support in developing and overseeing the overall monitoring system for BDF activities, from data collection to reporting results;
• Organize meetings with construction companies and local partners; and
• Support the development of guidelines and tools to contribute to the spread of good practices.

SOCIAL WORK

The Program Manager with supervise and work together with social workers to:

• Identify beneficiaries in need through regular outreach, assess their needs and deliver tailored support to the families; and
• Together with social workers, ensure regular and effective follow-up by providing beneficiaries with psychological/emotional support, healthcare support, business/legal counselling, help to design a family/professional plan, etc.
• Address and design tailored support for situations of violence and abuse, in particular;
• Coordinate activities and provide technical support where needed;
• Ensure the local team is sufficiently trained and has all the tools needed to deliver qualitative case management; and
• Coordinate with education & health services/organizations to identify the most suitable services and solutions available.

CHILD PROTECTION

• Support in developing and implementing BDF’s Child Protection Policy;
• Together with the Management Team, train the team on the Child Protection Policy and Child Safety principles;
• Ensure all activities and social work conducted with families complies with the Child Protection Policy;
• Contribute to setting up safe communities for children.

REPORTING

For all activities related to Child Protection and Case Management:

• Ensure reporting and follow-up of actions undertaken with beneficiaries;
• Review and track weekly reports from social workers about cases under their direct supervision;
• Report weekly to the Director of Programs; and
• Support drafting of activity reports to partners.

HR AND PUBLIC RELATIONS

• Directly manage the team of 5 social workers;
• Support recruitment, preparation of staff contracts and staff evaluations as required;
• Promote a constructive and productive working environment among the staff;
• Actively support information sharing, transparency and dialogue among the staff and with beneficiaries of all projects; and
• Together with the Management, create and develop proper trainings for the BDF team and beneficiaries in accordance with BDF’s Child Protection Policy, ethical standards, and best practices. 

STRATEGY AND PARTNERSHIPS

• Support fundraising led by the Director of Partnerships when requested;
• Represent BDF upon request by welcoming and presenting BDF’s programs and activities to visiting partners & sponsors; and
• Support in communicating and promoting BDF’s activities.

QUALIFICATIONS

Nationality: Thai Nationals

Language: Native Thai, fluent spoken and written English (knowledge of Thai-Yai, Burmese or Khmer considered an asset).

Education: Degree or equivalent in a relevant field required (project management/social work/social development/political science/international development/ etc.)

Experience:

• Experience in project management and leadership position
• Experience as a social worker or experience related to development or social work
• Experience as a project coordinator or research coordinator considered an asset
• Experience in counselling and case management considered an asset
• Experience with non-profit organizations or in the humanitarian sector will also be strongly considered

Other skills/interests:

• Confirmed leadership and management skills
• Dynamic, creative, and proven skills to work and engage with children and families
• Ability to understand family situations and social work
• Ability to work both independently and as part of a multicultural team
• Ability to work under pressure and meet deadlines
• Ability to provide and receive positive criticism in a sensitive manner
• Highly motivated and flexible
• Committed to social work/child welfare and dedicated to the organization’s mission and values
• Positive energy and spirit and strong communication skills
• Reliable and respectful of local culture

Working hours:  Full time (40 hours) - Monday to Friday (flexible schedule) and occasionally on weekend & evenings

Salary: 25,000 THB+ (to be defined based on experience and qualifications). Staff benefits include transportation and phone allowance, etc.

How to Apply:

Please send all applications in English (CV/cover letter/2 professional references) via e-mail only to: Mr. Julien Strens, Director of Programs (Julien@baandekfoundation.org) and CC Mr. Werapong Peansupap, Director of HR and Public Relations, at werapong@baandekfoundation.org).

In the subject line of the email, please write “Program Manager Chiang Mai - (Your name)”

Only short-listed candidates will be contacted for an interview in English. Baan Dek Foundation is an equal opportunity employer that selects candidates based on merit. To comply with Baan Dek Foundation’s Child Protection Policy, the selected candidate will be requested to provide a copy of his/her criminal record. The successful applicant will be expected to comply with Baan Dek Foundation's Child Protection Policy.

Closing date for applications:  none

For more details on Baan Dek Foundation’s programs, please visit www.baandekfoundation.org