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Technical Manager (Program Quality Specialist)

Community Partners International (CPI)
  • Community Partners International (CPI)
  • Nonprofits / องค์กรไม่แสวงหาผลกำไร
  • 2370
  • 19 Oct 2022
  • 02 November 2022

 

­­­­­VACANCY ANNOUNCEMENT

 

Job Title

Technical Manager (Program Quality Specialist)

Department

Program

Employment status

Full time

Number of Position

1

Location

Chiang Mai, Thailand

Travel

40% of work time

Reports to

Technical Director

Reporting to this position

N/A

 

Community Partners International (CPI) is a U.S. nonprofit organization dedicated to empowering vulnerable communities in Asia to meet their essential health, humanitarian and development needs. Founded by U.S. doctors in 1998, the organization has grown to serve more than one million people each year. Community Partners International focuses on helping communities affected by conflict, violence, and displacement, in remote and hard-to-reach contexts, and marginalized by poverty and exclusion.

The Local Empowerment and Resilience Network (LEARN) Activity is a 5-year, USAID-assisted project that aims to empower citizens and communities in southeast Myanmar by developing and strengthening collaboration between civil society, ethnic service providers, and local administration/community-established governance structures to increase local agency, encourage social cohesion, and address community needs and concerns.

CPI is currently seeking a qualified candidate for the position of Technical Manager (Program Quality Specialist) for the LEARN Activity to support the implementation of technical assistance, system strengthening, and quality improvement interventions in line with LEARN aims and objectives, milestones, work plan activities, and local stakeholder goals. The Technical Manager will oversee the day-to-day technical direction of essential service delivery, humanitarian assistance, and community development and resilience activities. The Technical Manager will lead the identification of models and approaches that enable quality assurance and quality improvement of multi-sectoral humanitarian and development programming that are locally relevant and sustainable, and that support scale-up.

 

Primary Responsibilities

  • Identify the technical needs of consortium members and local implementing partners, and provide ongoing technical assistance in the planning, implementation, and evaluation of multi-sectoral interventions

  • Advise, create, and facilitate training programs to enhance the technical knowledge and performance of consortium partners and local implementing partners.

  • Lead the development and updating of protocols, standard operating procedures, training manuals, and tools in line with global best practices and adapted to the regional context, and ensure that all resources are accessible on LEARN’s knowledge-sharing platforms

  • Establish robust feedback mechanisms and proactively incorporate feedback from consortium members and local implementing partners to continuously improve the project’s technical resources

  • Maintain an up-to-date roster of qualified technical experts and trainers, and commission additional resources/training as required from consultants and external agencies

  • Oversee and support quality assurance methods to ensure the technical quality of project implementation, deliverables, and knowledge products

  • Assist locally-led training programs with preparing for accreditation through locally, regionally, and internationally accepted accreditation agencies/institutions based on partner demand

  • Champion opportunities for joint training for ethnic service providers and CSOs in southeast Myanmar

  • Advocate for integrating gender and inclusive development and diversity, equity, and inclusion into technical and operational tasks and activities

  • Provide technical input to program design sessions, work plan development, etc.

  • Contribute to project reporting, work planning, budgeting, and deliverables, as required

  • Provide inputs for the preparation of briefs, presentations, knowledge-sharing platforms, and other informational materials, as required

  • Other tasks as delegated/assigned by the Technical Director

 

Regular Responsibilities

 

  • Establish, strengthen, and sustain good working relationships/coordination with USAID, consortium partners, local implementing partners, other donors and agencies, and other project stakeholders

  • Represent CPI and the LEARN project in key technical working groups and coordination bodies

  • Facilitate the learning objectives of LEARN, including any assessments, surveys and research, in coordination with the project’s MEAL and technical teams

  • Ensure that relevant information is shared/communicated across LEARN project teams, CPI departments, consortium members, and local implementing partners

  • Ensure that all project activities and expenditures related to Enhanced Learning are in line with CPI’s and USAID’s policies, priorities, and standard procedures.

 

Essential Skills

  • Master’s degree in management, public health, public administration, development studies, or another relevant field

  • Minimum 5-8 years of professional experience in managing and implementing QI activities for donor-funded programs

  • Demonstrated abilities in a range of QI models and methodologies

  • Expertise in delivering QI training to stakeholders at multiple levels through both mentoring and more formal training approaches

  • Fluent in written and spoken English and Burmese

  • Excellent coordination, collaboration and communication skills with diverse teams, multiple stakeholders, and local partners for the design and implementation of QI initiatives

  • Able to work well in a multicultural setting

  • Able to establish priorities in a time-sensitive environment and meet deadlines with strong attention to consistency, detail, and quality

  • Comfortable working with a variety of partners and navigating complex relationships

  • Resourceful to resolve problems and take the initiative to find solutions

  • Flexibility to allow for travel, variable working hours, and some modifications of tasks and responsibilities as team and project needs change

 

Preferred skills:

  • Prior experience working with USAID or for a USAID grantee, and familiarity with USAID rules and regulations

  • Prior experience working with ethnic service providers and CSOs in southeast Myanmar

 

 

APPLICATION INSTRUCTIONS

 

All interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: Email: recruitment@cpintl.org

  • The closing date for application will be on 2 November’2022, (Wednesday),17:00pm Thailand Standard Time.

  • Please clearly mention the Position and Location you are applying for in the email Subject Line.

 

CPI’s Value

 

  • At CPI, we believe that all people have right to live their live free from sexual violence and recognized that there are unequal power dynamics across the organization. CPI does not tolerate discrimination and harassment under any circumstances and will take disciplinary action, which may include dismissal, against any worker who discriminates or harasses any worker. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, at all times (both during work hours and outside work hours). Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training. All staff must ensure that they understand and act in accordance with this clause.

  • CPI is an Equal Opportunity Employer and considers all applicants on the basis of merit without regard to race, religion, sex, gender identity, sexual orientation, ethnicity, national origin, age, marital status, or disability.

 

 

Note to Candidate

  • Candidates are required to declare in advance that should there be any relative or family member currently being employed in CPI. Failure to do so can lead to termination of the employment contract even after successful selection.

  • Because of the large volume of applicants, only shortlisted candidates will be contacted

  • Contract and position are contingent upon successful award of the project and final approval by the donor.

 

Closing Date               :      19 April 2026 (11:59 PM, Bangkok Time)

Contact : recruitment@cpintl.org

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