ThaiNGO

Open to Internal and External Candidates

Position Title               :  AUSCO Regional Coordinator - Southeast Asia

Duty Station                :  Mae Sot, Thailand

Classification              :  General Service (G-6, THB 90,432.33 per month)

Type of Appointment  :  Special Short Term Contract

Initial 8 months with possibility of extension

Estimated Start Date  :  As soon as possible

Closing Date               :  6 November 2023

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

1.ORGANIZATIONAL CONTEXT AND SCOPE:

The Australian Cultural Orientation Program (AUSCO) is funded by the Australian Government Department of Home Affairs. It provides opportunity for Australia bound refugees and special humanitarian program visa holders to be equipped with practical advice and accurate information on pre-departure, travel and post-arrival settlement processes.

The program is held over five days and its objectives are several-fold. They include empowering beneficiaries with information on life in Australia, encouraging language learning and seeking to advance clients’ personal and professional capabilities, managing expectations, and equipping participants with the basic skills and necessary tools needed to deal with initial settlement concerns and to achieve self-sufficiency.

Under the direct supervision of AUSCO Global Project Manager and secondary oversight by the Head of Sub-Office, IOM Mae-Sot, the successful candidate will be responsible for coordinating AUSCO activities in South East Asia excluding Malaysia, overseeing training implementation, providing operational and staffing-related administrative support in close coordination with IOM Mission Management in all relevant locations and also reporting to and working closely with the AUSCO Global Office.

2.RESPONSIBILITIES AND ACCOUNTABILITIES:

The successful candidate will have the following duties and responsibilities:

• Assist in the overall coordination of AUSCO activities carried out in   South East Asia with specific countries (Thailand, Indonesia, Myanmar and Cambodia).
• Assist in monitoring AUSCO trainers in the region, ensuring activities are completed to a high standard in accordance with IOM policies and procedures and contractual obligations with the Department of Home Affairs Australia.
• Provide training and technical assistance in matters related to the program; whilst ensuring effective cooperation between AUSCO and relevant IOM program areas, including Operations and Medical.
• Conduct Cultural Orientation (CO) classes for Australia-bound refugees and humanitarian entrants within Thailand including organizing and training of support personnel such as the interpreters and babysitters, as required.
• Coordinate scheduling of Cultural Orientation classes in the region covering Thailand, Indonesia, Myanmar and Cambodia, and if required as a back-up in other locations.
• Assist in the preparation of periodic budgets in consultation with donor country management and Resource Management Officers   in the AUSCO implementing missions in the region (except Kuala Lumpur),if required.
• Take part in the selection process and training of new Cultural Orientation staff in the assigned locations.
• Prepare and submit regular reports to the Global Office, including narrative reports, class attendance sheets and monthly course summaries for the region (including Malaysia).
• Liaise, with medical, operations, resource management units and relevant external stakeholders to schedule training.
• Assist the AUSCO Global Office with a range of duties, including but not limited to: management of IT related program aspects (e.g. TEAMS), the upskilling of new trainers and provision of assistance; provision of technical and creative support to the development and updating of AUSCO material; facilitation of workshops and conferences; and implementation of new initiatives e.g. exchange programs/training activities, which may include trainers from other regions.
• Maintain inventories of all instructional supplies and other materials in direct consultation with donor country management on a quarterly basis.
• Undertake duty travel as needed in support of AUSCO activities throughout locations assigned, as might be needed.
• Perform any other duties as may be assigned.

3.QUALIFICATIONS AND EXPERIENCE

EDUCATION

• Bachelor’s degree, preferably Social Sciences/Education or related discipline from an accredited academic institution with four years of experience; or
• High School degree in above field with six years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Experience of working in Australia, and/or robust knowledge of Australian culture is required;
• Experience working with/in the Asia-Pacific, and/or South-Asia;
• Four years of training/facilitation experience required;
• Experience in training/facilitation experience required;
• Experience working with international humanitarian organizations, non-governmental or governmental institutions/organizations in a multi-cultural setting;
•  Experience in undertaking monitoring and evaluation activities

SKILLS

• Robust knowledge of learning methodologies and pedagogy;
• Leadership and negotiation skills in a multi-stakeholder and multicultural environment desired;
• Ability to use own initiative and work under pressure with minimum supervision;
• Excellent computer literacy;
• Excellent interpersonal and communication skills;
• High attention to detail and organizational ability;

4.LANGUAGES

• Fluency in English (oral and written) is required.
• Fluency in Thai is an advantage.

5.DESIRABLE COMPETENCIES:

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: demonstrates willingness to take a stand on issues of importance.
• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.
• Delivering results: monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.
• Managing and sharing knowledge: encourages knowledge-sharing across units/departments and ensures that knowledge is captured, recorded and disseminated appropriately.
• Accountability: plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.
• Communication: seeks to share information with others, with due respect for diversity and the confidentiality of specific sensitive information.

Managerial Competencies - Behavioural indicators – Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

How to apply:

Interested candidates are invited to submit their applications via IOM e-Recruitment system within the above said deadline referring to this advertisement. Please attach the following documents in your application.

• a cover letter, indicating the dates of availability;
• a curriculum vitae;
• a duly completed IOM Personal History Form which can be downloaded from https://thailand.iom.int/sites/g/files/tmzbdl1371/files/Vacancies/Form/iom-personal-history-form-270122.xls.

Other

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
• Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
• IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
• IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
• Only applicants who meet the above qualification will be considered.

For further information and other job postings, you are welcome to visit our website: Careers | IOM Thailand.