ThaiNGO

Open to Internal and External Candidates

Position Title               :  Cultural Orientation Trainer (AUSCO)

                                      (Open for Thai Nationals Only)

Duty Station                :  Mae Sot, Thailand

Classification              :  General Service (G-5, THB 74,905.75 per month)

Type of Appointment  :  One Year Fixed-Term Contract

Initial 12 months with possibility of extension

Estimated Start Date  :  As soon as possible

Closing Date               :  15 April 2024

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

1. ORGANIZATIONAL CONTEXT AND SCOPE:

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the overall supervision of the Head of Sub-Office and the direct supervision of the AUSCO Regional Coorinator for South East Asia and the technical supervision of the AUSCO Global Office the successful candidate will be responsible and accountable for carrying out Cultural Orientation courses in Thailand and other locations as required.

2. RESPONSIBILITIES AND ACCOUNTABILITIES:

• Participate in Australian Cultural Orientation (AUSCO) activities pertaining to scheduling, preparing and facilitation of training, and provision of childcare, as required.
• Undertake cultural orientation training activities for Australia bound refugees and humanitarian program entrants, featuring student-centred activities in all classes, assisting in drafting training lesson plans in accordance with AUSCO core-content and objectives, assisting in the development of teaching materials, visual aids and bulletin boards supporting the curriculum and assisting in managing and restocking inventories of instructional supplies.
• Undertake AUSCO scheduling activities for Thailand upon receipt of Operations/Australian Embassy advice in relation to beneficiary travel. Maintain and file class lists.
• Assist in overseeing cultural orientation childcare activities, including, if assigned, monitoring and guiding staff members providing childcare services, helping ensure childcare spaces are appropriate, adequate, and well-maintained, training childcare staff members to conduct basic cultural orientation activities designed for children and monitoring the work of childcare staff members.
• Uphold quality check (QC) measures, verify AUSCO statistics is updated as needed with AUSCO-related content, including scheduling data and case updates.
• Prepare and submit monthly program narrative and statistical reports on AUSCO activities to AUSCO Regional Coordinator regularly. Provide supervisors with relevant information as needed.
• In coordination with supervisors, liaise as needed with other teams. Provide regular reports on the work being accomplished within the team to supervisors and team members.
• Train other AUSCO team members once high competency levels have been achieved, and as needed, to effectively manage cultural orientation activities, update TEAMS and other databases accurately and to monitor and guide team members and activities.
• In order to develop and maintain AUSCO training-related skills, participate in and contribute to teacher trainings and staff development seminars and engage in self-directed study for professional development, including reading resettlement updates, language tutorials, attending cultural orientation-related workshops and seminars.
• Undertake duty travel, if required, to participate in cultural orientation-related activities, e.g., training.
• Demonstrate an in-depth understanding of the AUSCO, SOPs, Core Content as well as the ability to remain professional, impartial, and unbiased during all interactions with applicants and colleagues.
• Maintain the confidentiality and integrity of all AUSCO-related information by implementing control procedures. Alert the AUSCO Regional Coordinator, Head of Office, and AUSCO Global Office of any non-compliance to SOPs or codes of conduct.
• Perform such other duties as may be assigned by program management.

3.QUALIFICATIONS AND EXPERIENCE

EDUCATION

• School diploma with five years of relevant professional experience; or,
• Bachelor’s degree preferably Social Sciences/Education or related discipline from an accredited academic institution with three years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Three year of living experience with teaching and/or training experiences in Australia or other Western   country are an advantage.
• Experienced working with refugees is an advantage.
• Experience of working in a cross-cultural setting are an advantage.
• Must be able to travel across Thailand to facilitate training.

SKILLS

• Excellent interpersonal, communication and presentation skills.
• Personal commitment, efficiency, flexibility, and drive for results.
• Respect for diversity and creative thinking.
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.
• Ability to use own initiative and work under pressure with minimum supervision.
• Excellent computer skills - Word, Excel, and Internet.
• Attention to detail and ability to organize.
• Self-motivated and objective driven.

4. LANGUAGES

• Fluency in English and Thai (oral and written) is required.
• Working knowledge of other languages especially spoken by beneficiaries from Myanmar.

5. DESIRABLE COMPETENCIES:

The incumbent is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: demonstrates willingness to take a stand on issues of importance.
• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 1

• Teamwork: Establishes strong relationships with colleagues and partners; relates well to people at all levels.
• Delivering results: Manages time and resources efficiently, monitoring progress and making adjustments as necessary.
• Managing and sharing knowledge: Shares knowledge and learning willingly, and proactively seeks to learn from the experiences of others.
• Accountability: Takes ownership of all responsibilities within own role and honours commitments to others and to the Organization.
• Communication: Encourages others to share their views, using active listening to demonstrate openness and to build understanding of different perspectives.

How to apply:

Interested candidates are invited to submit their applications via IOM e-Recruitment system within the above said deadline referring to this advertisement. Please attach the following documents in your application.

• a cover letter, indicating the dates of availability;
• a curriculum vitae;
• a duly completed IOM Personal History Form which can be downloaded from https://thailand.iom.int/sites/g/files/tmzbdl1371/files/Vacancies/Form/iom-personal-history-form-270122.xls.

Other

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
• Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
• IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
• IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
• Only applicants who meet the above qualification will be considered.

For further information and other job postings, you are welcome to visit our website: Careers | IOM Thailand.