BACKGROUND
Dao Ethical Gifts (DaoEG) is a Thai-registered Social Enterprise. DaoEG was initiated and recognized as Baan Dek Foundation's spin-off social enterprise. DaoEG works closely with Baan Dek Foundation's women empowerment program to empower skills and generate extra income for marginalized women and mothers living in urban slums. DaoEG produces customizable products that offer a meaningful alternative to traditional corporate gifts. The ethical gifting business model of DaoEG, provides a platform, promoting sustainability and boosts women’s economic empowerment. Each order placed with Dao creates work and extra income for vulnerable women, helping them improve their lives and meet their family needs. DaoEG collection ranges from EVERYDAY merchandise to accessories and wellness products like Tote bags, pouches, clutches, bracelets, t-shirts, conference-related souvenirs, and even meditation candles.
WORKING ENVIRONMENT
Join a dynamic and passionate team committed to building its mission to financially empower vulnerable women living in the north of Thailand. The DaoEG team is a multicultural team with a working culture that is committed to diversity and inclusion. It is a small team with exposure to management and access to opportunities for accelerated learning and development.
POSITION SUMMARY
The Sales Administrator will play an essential role in DaoEG by growing sales, identifying new business opportunities, and managing the entire sales cycle and client relationships. You will work closely with various staff under DaoEG to carry out your mission.
Job Description:
Job Title: Sales Administrator
Type of Contract: Full-time employment position (with open-end contract after 3 months Probation)
Department: DaoEG
Location: Bangkok, Thailand
Expected Start Date: ASAP
Key responsibilities of this position will entail but are not limited to the following
- Sales Support:
- Assist the sales team with documentation, proposals, contracts, presentations, and related tasks.
- Coordinating sales activities to align with the company's goals.
- Processing and preparing sales orders, invoices, and other related documents.
- Ensuring all sales materials are up to date as per management decisions (product catalog, price lists, presentations).
- Ensure that you represent, organize, engage, and attract customers to the company's booth at markets and fairs.
- Any other sales-related tasks delegated by the Dao Ethical Gifts manager.
- Customer Service:
- Responding to customer inquiries and providing information about products and services.
- Managing customer accounts and updating records in the CRM system.
- Resolving customer complaints and issues promptly.
- Administrative Tasks:
- Maintain sales records, databases, and reports.
- Collaborate with the finance department to review and process bills, invoices, and payment requests, and other financial-related tasks.
- Schedule and organize meetings, appointments, and travel arrangements for the sales team.
- Manage communication within the sales department and with other departments.
- Coordination and Collaboration:
- Acting as a liaison between the sales team and other departments, such as marketing, HR, and finance within Baan dek Foundation
- Coordinating promotional activities and sales events.
- Supporting the onboarding and training of new sales staff.
- Inventory and Order Management:
- Monitoring inventory levels, conducting stock checks, and coordinating with the production and finance teams in Chiang Mai.
- Ensuring timely delivery of products and managing order fulfillment processes.
By efficiently handling these tasks, a Sales Admin enables the sales team to focus on their primary objective of selling products or services and achieving sales targets. They play a pivotal role in enhancing customer satisfaction and improving overall sales efficiency.
QUALIFICATIONS
Language requirements: Fluent in Thai and Good command of written and spoken English.
Education/ Experience:
- Studies: Bachelor’s Degree in business administration, or a similar background.
- Working knowledge: Microsoft Office, Google Workspace
- Professional experience in sales and/or marketing (min. 1-2 years of experience)
Working hours: Full time - Monday to Friday with occasional weekends and evenings
Salary & Compensation: To be defined based on experience and qualifications
APPLY NOW
Join our team of social change makers. This is a great opportunity to develop your career, have an active part in developing a strategy for our social enterprise and drive results.
If you are interested in applying for the Dao Ethical Gifts Sales and Customer Relationship officer, please send Your CV, cover letter, Names, and contact details of two references the following information to
https://baan-dek.jobs.personio.com/job/2146333?display=en#apply
Candidates should not submit any additional documents outside of what is requested in compliance with Thailand’s Personal Data Protection Act, B.E. 2562 (2019). By applying for this position, all candidates are subject to Dao Ethical Gifts Data Protection Policy.
** Important: Only a complete application (CV cover letter two references) will be considered. **
Equal opportunity: Dao Ethical Gifts social enterprise is an equal opportunity employer. The enterprise shall not discriminate and will take affirmative action measures to ensure against discrimination in employment advertisements, recruitment processes and other conditions of employment, duly preventing discrimination against any job applicant or employee on the bases of race, color, gender, national origin, age, religion, creed, disability, sexual orientation, gender identity or gender expression.
Child Safeguarding: To comply with the Child Protection and Safeguarding Policy, the selected candidate will be requested a copy of his/her criminal record(or clearance certificate) and 2 professional references. Adhering to DaoEG’s policies means complying with our Child Protection and Safeguarding, PSEA compliance, Anti-Corruption Policy, and other policy related.
Closing date for applications: ASAP
Please note that applications will be reviewed on a rolling basis and the position will remain open until a qualified candidate is selected.
To learn more about Dao Ethical Gifts, visit the website at https://daoethicalgifts.com/.
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