ThaiNGO

  Job Description

1.0 Job Description

Position

PDQA Officer

Department

Program Development and Quality Assurance (PDQA)

Reports to

Head of PDQA

Supervision

-

Grade

E

2.0 Purpose

This position is responsible for leading the development of high-quality proposals, reports, and communications that reflect TBC’s programmatic impact and strategic direction. This includes drafting compelling donor proposals and concept notes, producing monthly, quarterly, and annual reports, and crafting data-driven success stories and infographics for internal and external audiences. The position collaborates closely with program teams, partners, and stakeholders to gather accurate information, ensure compliance with donor requirements, and maintain reporting systems. It also supports donor engagement through timely updates, presentations, and briefings, while contributing to innovative outreach and campaign strategies. Additionally, the role plays a key part in fraud risk management and compliance, participating in the Fraud Risk Management Committee, guiding investigations, and integrating risk assessments into project planning. By aligning all communications with TBC’s strategic goals, the position ensures clarity, consistency, and transparency across all donors, employee, and stakeholder messaging.

3.0 Job Responsibilities, Duties, and Tasks

Proposals, Reports and Communications

• Prepare comprehensive reports on program status and impact, including success stories, monthly, quarterly, mid-annual, and ad hoc reports, utilizing data from staff, partners, and monitoring and evaluation systems.
• Draft program proposals and concept notes, and support donor acquisition efforts.
• Proofread, edit, and fact-check all documents and reports to ensure accuracy and consistency.
• Collaborate with TBC program teams and external stakeholders to gather and maintain relevant information for reporting and organizational records.
• Produce written and statistical updates for internal and external audiences, including content for the TBC website and social media platforms.
• Be a focal point contact person relating to website data updates and maintenance, including website development projects, if any.
• Coordinate with the outsourcing vendors, web designers etc. for both website development purposes, including donors and grants acquisitions.
• Develop innovative communication strategies and materials for community outreach and campaign initiatives.
• Conduct field visits aligned with the monitoring and evaluation plan, in coordination with relevant TBC staff. Contribute to program learning and adaptation by documenting successes and lessons learned.
• Maintain systems to monitor funding, reporting deadlines, audits, contract deliverables, and budget updates.
• Liaise regularly with donors to provide project updates and address grant management issues, in collaboration with the Program Management Specialist.
• Provide logistical and communication support for workshops, the Annual General Meeting (AGM), and Extraordinary General Meeting (EGM).
• Manage internal reporting processes, including compiling and distributing the Annual Report, Midyear Overview, monthly reports, and infographics.
• Communicate directly with downstream partners when required for donor management purposes.
• Support internal communications by preparing talking points, briefing documents, and presentations for senior management ahead of donor or stakeholder engagements.
• Maintain an archive of success stories, case studies, and testimonials for use in donor reports and advocacy.
• Align all communication efforts with TBC’s strategic direction to ensure clarity and consistency across donor, employee, and stakeholder messaging.
• Ensure donor reports and external communications reflect TBC’s impact through data-driven storytelling and compelling narratives.
• Collaborate with graphic designers and content creators to enhance the visual appeal of reports, infographics, and donor engagement materials.

4.0 Job Specification (Minimum Job Requirements)

Education

Bachelor’s or master’s degree in international development, public policy, communications, or another relevant field

Experience in humanitarian or related field

• Minimum of 2 years of experience in writing, communications, journalism or a bachelor’s degree in relevant discipline and a minimum of 5 years of experience, or equivalent work experience
• Familiarity with international humanitarian operations, coordination structures, and the mandates of donors, UN agencies, and other NGOs

Experience in specific field or closely related job

• Demonstrated experience in analysis and reporting on program impact and implementation.
• Experience with monitoring, evaluation, and learning or knowledge of social-science research methods preferred.
• Extremely flexible
• Team player and strong communication skills, both oral and written
• Advanced knowledge of MS Word, MS Excel, and MS PowerPoint 
• Experiences working in a multi-cultural environment.
• Strong written and oral communication skills
• Ability in adjusting style and content to each unique individual, audience, and circumstance.
• High fluency in English  and Thai language. Burmese is a plus  

5.0 Decision-Making & Authority

Low

6.0 Other

Location

Bangkok with some field travel

Version

Aug 2025

How to Apply:

Interested in this position should send a resume/CV including 3 references, and a cover letter explaining one’s suitability no later than September 19th, 2025 to hr@theborderconsortium.org clearly indicating on the subject line: “For Position Name”. Only short-listed candidates will be contacted.